GRAND TURACO HOTEL
WE ARE HIRING! — JOIN THE GRAND TURACO HOTEL TEAM

Grand Turaco Hotel is a premier luxury hospitality destination featuring modern accommodations, conferencing facilities, a signature restaurant, coffee shop, and rooftop lounge. We are currently recruiting a polished, energetic, and customer-focused Receptionist to join our Front Office team.

Note: All Candidates Are Preferably Females.

Key Responsibilities:

• Welcome hotel guests warmly upon arrival, verify reservations, and execute prompt check-in and check-out procedures.
• Manage front desk telephone inquiries, email bookings, and room allocations.
• Provide comprehensive information about hotel amenities, restaurant menus, conference halls, and local attractions.
• Process guest billing, settle folios, handle card and cash payments accurately, and issue receipts.
• Liaise efficiently with Housekeeping, Food & Beverage, and Maintenance teams to fulfill guest requests.
• Maintain a pristine, neat, and highly welcoming front desk reception area.

Qualifications & Requirements:

• Certificate or Diploma in Front Office Operations, Hospitality Management, or related field.
• Minimum 1–2 years’ front desk / reception experience in a reputable hotel or lodge.
• Polished presentation, warm telephone etiquette, and outstanding interpersonal skills.
• Proficiency with hotel Property Management Systems (PMS) and MS Office.
• Fluency in spoken and written English.
• Flexibility to work shifts, including weekends and public holidays.

How to Apply:

Interested candidates should email their comprehensive CV and cover letter to:

[email protected]

Deadline: Friday, Nov 13th, 6pm

Only shortlisted candidates will be contacted.

To apply for this job email your details to [email protected]