FRIENDCARE HOSPITAL — WE’RE HIRING!

Position: Reception Supervisor
Institution: FriendCare Hospital
Location: 16 Sibweni Road, Northmead, Lusaka, Zambia
Employment Type: Full-Time

About FriendCare Hospital:

FriendCare Hospital is dedicated to delivering high-quality healthcare and exceptional patient service in Lusaka. We are looking for a qualified, dedicated, and professional Reception Supervisor to lead our front desk and patient relations team, ensuring seamless admissions, welcoming customer service, and efficient administrative workflow.

Minimum Requirements:

• Diploma in Business Administration, Office Management , Front Office Operations, or a related field.
• At least two (2) years of reception, front desk, or customer service experience.
• Basic computer skills, with proficiency in Microsoft Word and Microsoft Excel .
• Previous supervisory experience is an added advantage.
• Prior experience working in a hospital, clinic, or healthcare environment is preferred.

Key Skills & Competencies:

• Excellent communication and customer service skills.
• Strong leadership, supervisory, and teamwork abilities.
• High level of organization and time management.
• Strong problem-solving, conflict resolution, and multitasking capabilities.
• Compassionate, patient-centered approach with confidentiality and professionalism.

How to Apply:

Interested and qualified candidates should send their application letter and updated CV by email to:

📧 Email: [email protected]

Subject Line: Application – Reception Supervisor – [Your Name]

📞 For Enquiries: 0761 168 728 (+260 761 168 728)

📍 Physical Location: 16 Sibweni Road, Northmead, Lusaka, Zambia

Be part of a team committed to quality healthcare and exceptional patient service!

To apply for this job email your details to [email protected]