THE ROLE

As a Sales Associate / POS Operator, you’ll be the face of our brand. You’ll help customers find their perfect pair and make sure every sale is smooth.

YOU WILL:

SALES: Welcome customers, help with fittings, upsell, and hit daily sales targets

POS OPERATIONS: Operate the till, process cash, card & mobile money payments accurately

CUSTOMER SERVICE: Deliver friendly, world-class service. Handle inquiries and complaints

STOCK: Restock shelves, receive new stock, do stock counts, and keep the store neat

VISUALS: Assist with merchandising and product displays to make the store look fire

TEAMWORK: Work with the Store Manager + team to create a vibe customers love

WHAT WE ARE LOOKING FOR:

Must be a FEMALE - between the age of 19-26 and lives in LUSAKA.

Must be honest and accountable

1+ year retail, sales, or customer service experience preferred. Fresh grads with hustle are welcome.

Comfortable using a POS system and handling cash. Training provided

Good with people. Friendly, confident, and great communication skills

Presentable, energetic, and passionate about fashion/footwear

Numerate and Good with numbers

Available to work Full-Time including weekends + public holidays

• Welcome customers, help with fittings, upsell, and hit daily sales targets
• Operate the till, process cash, card & mobile money payments accurately
• Deliver friendly, world-class service. Handle inquiries and complaints
• Restock shelves, receive new stock, do stock counts, and keep the store neat
• Assist with merchandising and product displays to make the store look fire
• Work with the Store Manager + team to create a vibe customers love

• POS system operation
• Cash handling
• Customer service
• Sales
• Merchandising
• Stock management
• Communication skills
• Teamwork
• Passion for fashion/footwear
• Numeracy

• Female
• Age between 19-26
• Resides in Lusaka
• Honest and accountable
• 1+ year retail, sales, or customer service experience preferred (fresh grads welcome)
• Comfortable using a POS system and handling cash
• Good with people, friendly, confident, and great communication skills
• Presentable, energetic, and passionate about fashion/footwear
• Numerate and good with numbers
• Available to work Full-Time including weekends + public holidays