- Company: mPharma Retail Zambia Ltd
- Location: Zambia
- State: Lusaka
- Job type: Full-Time
- Job category: Retail Jobs in Zambia
Job Description
We are looking for a Cashier to manage all transactions with customers accurately and efficiently. Cashier responsibilities include receiving payments and issuing receipts, gift-wrapping packages and keeping track of all cash and credit transactions. To be successful in this role, you should have previous experience in a customer service position and good knowledge of how cash registers operate. You should also be available to take evening and weekend shifts. Ultimately, you’ll ensure all transactions run smoothly and will help us maximize customer satisfaction.
Location: Lusaka, Zambia
Responsibilities :
- Manage transactions with customers using cash registers
- Scan goods and ensure pricing is accurate
- Collect payments whether in cash or credit
- Issue receipts, refunds, change or tickets
- Redeem stamps and coupons
- Cross-sell products and introduce new ones
- Resolve customer complaints, guide them and provide relevant information
- Greet customers when entering or leaving the store
- Maintain clean and tidy checkout areas
- Track transactions on balance sheets and report any discrepancies
- Bag, box or gift-wrap packages
- Handle merchandise returns and exchanges
Ideal Candidate :
- An entrepreneurial spirit.
- Basic computer skills.
- Familiarity with electronic equipment, like cash register and POS
- Good math skills
- Strong communication and time management skills
- Customer satisfaction-oriented
Qualifications & Experience:
- High school certificate or equivalent. Diploma or degree will be an added advantage.
- 1+ years of work experience as a Retail Cashier or in a similar role in sales
Reporting Line
- Store Manager
