DEPARTMENT :  Home Broadband – Commercial

VACANCY :  Home Broadband Data Promoters

LEVEL :  Freelancer

LOCATION :  All Zones (Provinces in Zambia)

JOB PURPOSE  :

Reporting to the HBB Team Lead, the HBB Data promoters will be responsible for ensuring the increase of HBB Gross Additions in each market, by ensuring given sales targets are achieved.

CORE RESPONSIBILITIES ARE :

• • Door to door visitations to sell Home broadband service
• • Set up at assigned workstations from time to time, to create HBB awareness and sales
• • Collecting and collating lists of prospects for follow up
• • Ensuring availability of stock at assigned workstations
• • Educating prospects and existing customers on HBB services i.e. How to top up, bundles available, password change, device reset, etc.
• • End to end activation / onboarding of HBB devices

REQUIREMENTS  :

Educational Qualifications & Functional / Technical Skills  :

• • Minimum Grade 12 school certificate / Testimonial with Pass in English
• • Ability to use a smart phone
• • Ability to update basic excel reports

Relevant Experience  :

• • Proven sales or customer service experience
• • Door – Door sales experience Basic knowledge and use of technical principles, theories and concepts in products and accounting.

COMPETENCIES REQUIRED FOR THE POST  :

• • Has ability to grasp the bigger organizational picture
• • Has problem solving skills to serve customers diligently
• • Ability to confidently approach prospective customers
• • Innovativeness to meet monthly sales targets
• • Of sober mind and trustworthy