Job Purpose
The HR Manager – Industrial Relations will play a vital role in maintaining harmonious relationships between employees and management, ensuring a productive and positive work environment. The primary will focus on fostering constructive labor-management relationships, resolving disputes, and ensuring compliance with labor laws and regulations. This position requires exceptional interpersonal skills, a deep understanding of labor laws, and the ability to negotiate and mediate to maintain a stable and conducive working environment. This role also requires a deep understanding of human resources, conflict resolution, and effective communication strategies.
Summary of Key Responsibilities:
- Develop and implement industrial relations policies and procedures
- Mediate disputes between employees and management
- Coordinate the grievance redressal committee and works committee meetings, and follow every grievance to closure.
- Apply the standing orders consistently in matters of discipline, leave, shifts and conduct.
- Issue charge sheets, arrange domestic inquiries, brief presenting officers and draft final orders based on the inquiry findings.
- Ensure compliance with labor laws and regulations
- Facilitate communication between employees and management
- Conduct negotiations for collective bargaining agreements
- Provide guidance and support on employee relations issues
- Develop and deliver training programs on labor relations topics
- Monitor and address labor relations trends and issues
- Investigate and resolve employee grievances
- Maintain records of labor relations activities
- Advise management on best practices for maintaining positive employee relations
- Collaborate with Head HR to align industrial relations strategies with organizational goals
- Advising management on labor relations and employment law compliance
- Mediating disputes and fostering open communication channels between staff
- Designing and delivering training programs on employee relations topics
- Overseeing disciplinary actions and ensuring consistent application of company policies
Required Skills and Competencies
- Excellent communication skills
- Experience working in a unionized environment
- Excellent interpersonal skills.
- Ability to handle sensitive and confidential issues with discretion
- Demonstrated ability to mediate and resolve conflicts
- Ability to work collaboratively with diverse teams
- Strong analytical and problem-solving skills
- Highly organized and able to handle multiple tasks simultaneously
- Excellent negotiation skills
Primary Areas of Accountability:
Qualifications and Experience
- Bachelor’s degree in Human Resources, Industrial Relations, Law, or related field
- Professional certifications in Industrial & Employee Relations will be a plus
- Minimum of 6+ years’ experience in employee relations or industrial relations, with a solid understanding of employment law and industrial relations principles.
- Must have Industrial & Employee Relations experience from the manufacturing or FMCG sec tor
- Strong understanding of corporate governance principles and practices
- Extensive experience in labor relations and collective bargaining
- Strong background in employment law
- Experience with conflict resolution and mediation
- Proven ability to develop and implement labor relations strategies
- Must have a firm but professional character
- Must be a member of ZIHRM
QUALIFIED FEMALES & THE DIFFERENTLY ABLED PERSONS ARE ENCOURAGED TO APPLY FOR THIS POSITION
IF YOU MEET THE HIRING REQUIREMENTS FOR THE POSITION, PLEASE EMAIL YOUR CV IN MS WORD AND COVER LETTER CLEARLY STATING YOUR SALARY EXPECTATIONS TO: [email protected] & Cc [email protected]
NOTE THAT, ALL COMMUNICATIONS WILL BE KEPT IN THE STRICTEST OF CONFIDENCE. IF YOU DO NOT RECEIVE COMMUNICATION WITHIN 21 WORKING DAYS OF THE CLOSING DATE OF THE ADVERT, PLEASE CONSIDER YOUR APPLICATION UNSUCCESSFUL
DO NOT SEND CERTIFICATES AT THIS STAGE
