Human Resource Officer


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MALU CAPITAL — WE ARE HIRING!
Empowering MSMEs. Building Prosperity.

Malu Capital , a growing non-bank financial institution committed to empowering micro, small, and medium enterprises across Zambia, is looking for a dynamic, competent, and experienced Human Resource Officer to join our team in Lusaka.

Position: Human Resource Officer
Company: Malu Capital
Location: Lusaka, Zambia
Employment Type: Full-Time

Key Responsibilities:

  • Managing end-to-end HR functions, including talent acquisition, onboarding, staff induction, and employee retention strategies.
  • Driving staff performance management systems, Key Performance Indicator (KPI) reviews, and employee appraisals.
  • Fostering positive employee relations, resolving workplace grievances, and administering staff welfare programmes.
  • Drafting, updating, and enforcing institutional human resource policies, employee handbooks, and code of conduct.
  • Ensuring full compliance with Zambian Labour Laws, Industrial and Labour Relations Act, and Employment Code Act.
  • Managing employee personnel files, leave administration, attendance tracking, and HR data systems.
  • Identifying training needs, organizing capacity-building programmes, and supporting staff career development.

Qualifications & Requirements:

  • Diploma or Bachelor’s Degree in Human Resource Management, Public Administration, Industrial Psychology, or a related field.
  • 1 – 3 years’ relevant experience in human resource management (experience in financial services or microfinance is an added advantage).
  • Valid membership with the Zambia Institute of Human Resource Management (ZIHRM) with a current practicing licence.
  • Solid understanding of Zambian labour legislation and modern HR best practices.
  • Strong interpersonal, negotiation, report writing, and organizational skills.

How to Apply:

Interested candidates should send their updated CV and cover letter to:

📧 Email Application: [email protected]
📝 Subject Line: Application – Human Resource Officer

Application Deadline: 8th November, 2026

Join our team and grow with us!

To apply for this job email your details to [email protected]

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