Vacancy title:
Relationship Officer
Employment type: Full time, Industry: Financial Services, Category: Customer Service,Business Operations,Sales & Retail
Jobs at:
Spectrum Credit Limited
Deadline of this Job:
Monday, October 19 2026
Duty Station:
Lusaka | Lusaka
Summary
Date Posted: Thursday, October 15 2026, Base Salary: Not Disclosed
JOB DETAILS:
WE ARE HIRING
RELATIONSHIP OFFICER
(ASSET SECURED – LUSAKA)
KEY RESPONSIBILITIES
- Client Relationship Management
- Customer Complaints & Resolution
- Customer Education on Products
- Portfolio Performance Monitoring
- 85% Customer Retention Target
QUALIFICATIONS & COMPETENCIES
- Diploma in a Business-Related Field
- Minimum 2 years’ customer service experience
- Proficiency in MS Office & CRM platforms
- Knowledge of company products & policies
- Strong communication & interpersonal skills
Work Hours: 8
Experience in Months: 24
Level of Education: associate degree
Job application procedure
Interested in applying for this job? Click here to submit your application now ([email protected]) .
Attach your CV, qualifications and copy of NRC as one file.
The file name should follow this format: Name_Position_Location
Deadline: 19th October 2026
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