Intern – Credit & Quality Assurance Department

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BAYPORT FINANCIAL SERVICES β€” WE ARE HIRING! πŸ’ΌπŸ¦
Position: Intern – Credit & Quality Assurance Department
Role: Quality Controller 1 (QC1)
Location: Lusaka, Zambia
Closing Date: Thursday, 22nd October 2026

Job Summary:

Reporting to the Designated Supervisor, the Quality Controller (Intern) under the Credit and Quality Assurance department will be responsible for Quality Control 1 (QC1) – Validation checks of loan application documentation received from the Front Office stage.

Key Outputs & Responsibilities:

  • Validation and authentication of customer loan application documentation provided by Front Office staff.
  • Conduct thorough checks for completeness, correctness, and validity of submitted loan application documentation.
  • Ensure timely and quality-assured submission of validated loan application files to the next stage of the loan approval workflow.
  • Provide prompt communication of relevant corrective action recommendations regarding invalidated loan application documentation.
  • Ensure all relevant departmental and operational reports are consolidated, accurate, and circulated on a timely basis.
  • Perform sensitivity analysis when required to provide valuable input from a credit risk standpoint.
  • Promptly escalate suspicious or fraudulent activity and actual frauds in strict compliance with Bayport’s Fraud Prevention Procedures.

Education & Qualifications:

  • Full Grade 12 Certificate with five (5) O-Levels including Mathematics and English.
  • Must be a Degree Holder (preferably in Business Administration, Banking & Finance, any business-related field, or Social Sciences) as required for this entry-level position.

Knowledge, Skills and Competencies:

  • Excellent verbal and written communication skills.
  • Good numerical, analytical, and accounting skills.
  • Strong interpersonal and relationship-building abilities.
  • Effective problem-solving skills and sharp attention to detail.
  • Ability to work efficiently with minimal supervision.
  • Proactive, self-motivated, and results-driven.
  • Maintain the highest level of confidentiality, ethical standards, and professional integrity.

How to Apply:

Suitable candidates must submit their application letters, attaching their current Curriculum Vitae (CV), professional and academic certificates, and completed Internal Employment Application Form (where applicable) via email to:

πŸ“§ Email: [email protected]

πŸ“… Closing Date: Thursday, 22nd October 2026

* Only shortlisted candidates will be contacted.

To apply for this job email your details to [email protected]

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