Intern – Credit & Quality Assurance Department

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WE ARE HIRING!

INTERN – CREDIT & QUALITY ASSURANCE DEPARTMENT, LUSAKA

JOB SUMMARY

Reporting to the Designated Supervisor, the Quality Controller under the Credit and Quality Assurance department will be responsible for Quality Control 1 (QC1) – Validation checks of loan application documentation received from the Front Office stage.

Key Outputs

  • Validation and Authentication of customer’s loan application documentation provided by Front Office staff.

  • Checks for completeness and correctness of submitted loan application documentation.

  • Timely (and Quality Assured) submission of validated loan application documentation to next loan application process Stage.

  • Timely communication of relevant corrective action recommendations related to invalidated loan application documentation.

  • Ensuring all relevant departmental/ operational reports are consolidated and circulated on a timely basis.

  • Performance of sensitivity analysis, when required to give input from a Credit standpoint.

  • Escalation of suspicious or fraudulent activity /actual frauds, in accordance with the Company’s Fraud Prevention Procedures.

Education

  • Grade 12 with five (5) O Levels including Mathematics and English.

  • Must be a Degree Holder (Preferably in Business Administration, Banking, any business-related field, or Social Sciences) as required for entry level position.

Knowledge, Skills and Competencies

  • Excellent communication skills.

  • Good numerical, analytical, and accounting skills.

  • Excellent interpersonal skills.

  • Problem solving skills.

  • Ability to work well under minimum supervision.

  • Proactive and self-motivated.

  • Attention to detail.

  • Maintain the highest level of confidentiality and integrity.

TO APPLY

Suitable candidates must send their applications, attaching their current CVs and professional/academic certificates and your completed Internal Employment Application Form to [email protected].

The closing date for receiving applications is Thursday 22 October 2026. Only shortlisted candidates will be contacted.

To apply for this job email your details to [email protected]

[email protected]?subject=Application%20via%20Intern%20%E2%80%93%20Credit%20%26%20Quality%20Assurance%20Department%20listing%20on%20https%3A%2F%2Fzambiajobalerts.com

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