Background information about the job or company (e.g., role context, company overview)

Zambia Sugar Plc. is an ABF Sugar Company and is the leading sugar producer in Zambia. Its main activities are the growing of sugar cane, the production and marketing of sugar and other sugar downstream products. The company invites applications from suitably qualified and experienced persons to fill the following positions in the Human Resource Department: TECHNICAL TRAINER – PROCESS SUGAR TECHNOLOGY x1 PERMANENT. This position will be reporting to the Learning and Development Specialist.

Responsibilities or duties

The successful candidate will be responsible for the following: Prepare, conduct, and evaluate technical training programs. Write on the job learning materials and assessments to be used in conducting on the job training. Contribute to conducting root-cause analysis during technical problem solving. Guide and advise frontline line managers on appropriate approaches to close technical skills gaps. Partner with frontline managers in the technical operational areas to identify competence gaps resulting. Conduct a learning needs analysis for technical operations at the Mills. Develop on the job training programmes. Conduct on the job training using a variety of methods. Conduct pre and post training assessments and give feedback. Participate in factory production meetings and in skills development committees. Identify competence gaps during problem solving meetings as part of root cause analysis. Update TOPS charts and ensures that they are visually displayed. Conduct TOPS training follow-up training sessions. Write technical training modules and contribute to the development of work instructions. Ensure that all technical training records are maintained. Produce and submit technical training progress reports to line management. Conduct formal upskilling programs (e.g. Pan Boiling & Operator Utility Day Training – continuous learning). Facilitate and manage process trainee, learnerships and apprenticeship programs. Coordinate SHERQ legal /mandatory training required for specific licenses or certification. Oversees on-site activities of external training providers to ensure compliance to site specific SHERQ policy and procedures. Provide input into annual L&D budgets. Provide, through the L&D administrator on-site coordination of trainings and venues. Promote and adhere to Illovo’s procedures, policies, and guidelines, including, without limitation, those relating to SHERQ, Competition Law and Anti-Bribery and Corruption (ABC). Work closely with L&D Officer to deliver the business’s overall strategy and goals.

Qualifications or requirements (e.g., education, skills)

Full grade 12 Certificate. Minimum Diploma in Chemical Engineering or Equivalent. Assessor and Learning Facilitation Competence Certificates. Business acumen; Passion for development; Ability to communicate effectively and assertively; Influencing and negotiating skills; Ability to work in a team; planning and organizational skills; Analytical and Problem-solving skills, Computer Literacy, Ability to manage multiple projects, multi-task effectively. Valid driver’s license. Suitably qualified applicants must provide certificates which have been verified by the Zambia Qualifications Authority (ZAQA).

Experience needed

3 to 5 years’ experience as an FLM in Sugar Production Operations including laboratories (Mill, DAC and Environmental).

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

Applicants shall be required to complete pre-employment checks (qualification, credit, security, background, and medical assessments) as part of the recruitment process where applicable. Should you not hear from us within 4 weeks after the closing date, please accept that your application was unsuccessful.

• Prepare, conduct, and evaluate technical training programs.
• Write on the job learning materials and assessments to be used in conducting on the job training.
• Contribute to conducting root-cause analysis during technical problem solving.
• Guide and advise frontline line managers on appropriate approaches to close technical skills gaps.
• Partner with frontline managers in the technical operational areas to identify competence gaps resulting.
• Conduct a learning needs analysis for technical operations at the Mills.
• Develop on the job training programmes.
• Conduct on the job training using a variety of methods.
• Conduct pre and post training assessments and give feedback.
• Participate in factory production meetings and in skills development committees.
• Identify competence gaps during problem solving meetings as part of root cause analysis.
• Update TOPS charts and ensures that they are visually displayed.
• Conduct TOPS training follow-up training sessions.
• Write technical training modules and contribute to the development of work instructions.
• Ensure that all technical training records are maintained.
• Produce and submit technical training progress reports to line management.
• Conduct formal upskilling programs (e.g. Pan Boiling & Operator Utility Day Training – continuous learning).
• Facilitate and manage process trainee, learnerships and apprenticeship programs.
• Coordinate SHERQ legal /mandatory training required for specific licenses or certification.
• Oversees on-site activities of external training providers to ensure compliance to site specific SHERQ policy and procedures.
• Provide input into annual L&D budgets.
• Provide, through the L&D administrator on-site coordination of trainings and venues.
• Promote and adhere to Illovo’s procedures, policies, and guidelines, including, without limitation, those relating to SHERQ, Competition Law and Anti-Bribery and Corruption (ABC).
• Work closely with L&D Officer to deliver the business’s overall strategy and goals.

• Business acumen
• Passion for development
• Ability to communicate effectively and assertively
• Influencing and negotiating skills
• Ability to work in a team
• Planning and organizational skills
• Analytical and Problem-solving skills
• Computer Literacy
• Ability to manage multiple projects
• Multi-task effectively

• Full grade 12 Certificate.
• Minimum Diploma in Chemical Engineering or Equivalent.
• Assessor and Learning Facilitation Competence Certificates.
• Valid driver’s license.
• Certificates which have been verified by the Zambia Qualifications Authority (ZAQA).