Overview

About the position:

  The position will be responsible for building excellent customer relationships and implementing sustainable profitable growth activities. Location of the position could be anywhere in the Central & East Africa region. Preferred locations would be: Kenya (Nairobi), Tanzania (Dar es Salaam), Zambia (Lusaka), Democratic Republic of Congo (Lubumbashi)

Key responsibilities 

• Identify the right distribution partners who can invest in the brand (Channel Sales) and work closely with existing distributors to focus on end user channels (Mining & Mineral Processing, Vehicle Aftermarket, Agri, Food and Beverages, Industrial Sales)
• Have a strong sense of Key Account Management and Growth
• Develop and execute sales strategies & plans, forecasts, opportunity identification for SKF products and services
• Acquire holistic understanding of customers’ needs and map customer organization at all levels to get desired insights
• Drive  account management process/tools to achieve annual growth & margin targets
• Serve as a primary business contact for the customer and ensure high customer satisfaction
• Nurture strategic relationships with key customers to become long term trusted partner to the customer
• Drive all stages of value-based projects, namely:
• Territory management & Account planning (customer identification and selection)
• Discover leads (Insights, customer engagement)
• Develop needs & opportunities (customer assessment, quantify value)
• Develop performance offer

Knowledge and experience required

• At least a Bachelor of Science degree (BSc) in Engineering or Business Management from a four-year college or university, or an equivalent combination of education and experience
• Commercial business experience with min. 5 years track record in Sales function, preferably in manufacturing or engineering industries
• Strong Customer obsession, hunger to grow business with a founder’s mentality.