BACKGROUND

PEOPLEFIRST HR Consultancy is a leading provider of comprehensive human resource (HR) Consulting services and labor relations solutions. With a deep understanding of the complexities of modern workforce management, we empower organisations to optimize their HR Practices, enhance employee engagement and ensure compliance with labor laws and regulations.

JOB BRIEF

PeopleFirst HR Consultancy is seeking a motivated, confident and results-driven Business Development Officer to help grow our client base and generate new business opportunities.

This is a commission-based opportunity, making it ideal for an individual who is entrepreneurial, enjoys networking and sales, and is confident approaching businesses and decision-makers.

Key Responsibilities

The Business Development Officer will be responsible for:

Client Acquisition

• Identify and approach potential clients who require HR consultancy services.
• Build and maintain a database of prospective clients.
• Contact CEOs, HR Managers, business owners and other decision-makers.
• Arrange meetings and present PeopleFirst HR Consultancy's services.

Business Generation

• Actively source new business through networking, referrals, social media, telephone calls, emails and direct approaches.
• Identify opportunities among SMEs, start-ups, NGOs and corporate organisations.
• Convert leads into paying clients.

Sales & Proposals

• Understand clients' HR needs and recommend appropriate services.
• Prepare and follow up on proposals and quotations.
• Negotiate with clients within approved company guidelines.
• Ensure that client commitments and pricing are approved by management.

Client Relationship Management

• Build strong, professional relationships with clients.
• Follow up after services are provided to generate repeat business and referrals.
• Maintain a professional image of PeopleFirst HR Consultancy.

Reporting

• Maintain an updated sales/lead pipeline.
• Submit weekly and monthly business development reports.
• Report on leads, meetings, proposals, clients secured and revenue generated.

Services to Promote

The Officer will market services including:

• HR Consultancy and Outsourcing
• Recruitment and Selection
• HR Policies and Employee Handbooks
• HR Audits and Compliance
• Skills Gap Analysis
• Training and Development
• Performance Management
• Job Descriptions and Job Evaluation
• Organisational Development
• HR Strategy and Workforce Planning
• Employee Relations and Labour Support

Commission Arrangement

This is a commission-based role because PeopleFirst HR Consultancy is a start-up.

Commission is earned on successfully secured and paid-for business.

The commission percentage will be agreed separately in the commission/engagement agreement.

A lead or proposal alone does not qualify for commission.

Commission will be paid according to the agreed payment terms after the client has paid the company.

Key Performance Indicators (KPIs)

Performance will primarily be measured by:

• Number of qualified leads generated.
• Number of client meetings secured.
• Number of proposals submitted.
• Number of new clients acquired.
• Value of business generated.
• Revenue collected from clients.
• Conversion of leads into paying clients.
• Repeat business and referrals.

Required Skills & Attributes

The ideal candidate should be:

• Highly motivated and self-driven.
• Target and results-oriented.
• Confident in sales and networking.
• An excellent communicator and negotiator.
• Good at building professional relationships.
• Persistent and proactive.
• Able to work independently.
• Comfortable working on commission.
• Professional, trustworthy and entrepreneurial.

Qualifications & Experience

Diploma or Bachelor's Degree in Business, Marketing, Sales, Business Development or a related field.

At least 2 years' experience in sales, business development, recruitment, HR consultancy or a related area is an advantage.

A strong existing business network and proven ability to generate clients will be highly valuable.

Why Join PeopleFirst HR Consultancy?

This is an opportunity to grow with a developing HR consultancy and earn based on the business you generate. The successful candidate will have the opportunity to build a strong professional network and contribute directly to the growth of the company.

If you are a natural networker, confident salesperson and have the ability to open doors and bring in business, we would like to hear from you.

Key Limitation

The Business Development Officer must not:

• Change company pricing without approval.
• Sign contracts unless authorised.
• Promise services that have not been approved.
• Receive client payments into a personal account.
• Misrepresent PeopleFirst HR Consultancy.

Success in the Role

The Business Development Officer will be successful if they can open doors, generate qualified leads, secure new clients, generate revenue and build long-term relationships for PeopleFirst HR Consultancy.

This role is ideal for an entrepreneurial individual who is confident in approaching businesses and is motivated by earning through successful business generation.

• Identify and approach potential clients who require HR consultancy services.
• Build and maintain a database of prospective clients.
• Contact CEOs, HR Managers, business owners and other decision-makers.
• Arrange meetings and present PeopleFirst HR Consultancy's services.
• Actively source new business through networking, referrals, social media, telephone calls, emails and direct approaches.
• Identify opportunities among SMEs, start-ups, NGOs and corporate organisations.
• Convert leads into paying clients.
• Understand clients' HR needs and recommend appropriate services.
• Prepare and follow up on proposals and quotations.
• Negotiate with clients within approved company guidelines.
• Ensure that client commitments and pricing are approved by management.
• Build strong, professional relationships with clients.
• Follow up after services are provided to generate repeat business and referrals.
• Maintain a professional image of PeopleFirst HR Consultancy.
• Maintain an updated sales/lead pipeline.
• Submit weekly and monthly business development reports.
• Report on leads, meetings, proposals, clients secured and revenue generated.

• Highly motivated and self-driven.
• Target and results-oriented.
• Confident in sales and networking.
• An excellent communicator and negotiator.
• Good at building professional relationships.
• Persistent and proactive.
• Able to work independently.
• Comfortable working on commission.
• Professional, trustworthy and entrepreneurial.

• Diploma or Bachelor's Degree in Business, Marketing, Sales, Business Development or a related field.
• At least 2 years' experience in sales, business development, recruitment, HR consultancy or a related area is an advantage.
• A strong existing business network and proven ability to generate clients will be highly valuable.