JOB OVERVIEW

Business Segment: Consumer & High Net Worth Clients

Location : ZM, Lusaka Province, Lusaka, Addis Ababa Drive

Job Type: Full-time

Job ID : 80403258_80356129

Date Posted: 1/24/2023

JOB DESCRIPTION

• Provide a consistently high quality frontline transaction service to customers encompassing the cashing of cheques and other items, acceptance of deposits and the provision of change.
• Understand the risks associated with the control and handling of cash, and maintain effective controls to manage these risks.

QUALIFICATIONS

Qualifications

• Grade Twelve school certificate.
• Undergraduate degree from a recognized university.
• Age between 23-28 years old.

Experience

• Banking experience, understanding the bank’s laid-down policies and procedures related to Telling / Frontline support; foreign exchange.
• Familiar with the legal aspects regarding cheques and cash handling.

ADDITIONAL INFORMATION

Technical Competencies

• Banking Process & Procedures
• Customer Acceptance & Review (Consumer Banking)
• Product Knowledge (Consumer Banking)
• Customer Understanding ( Consumer Banking)

Behavioural Competencies

• Generating Ideas
• Exploring Possibilities
• Making Decisions
• Providing Insights