Parts Sales Support Officer (PSSO) job at BIA Group

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Vacancy title:
Parts Sales Support Officer (PSSO)

Employment type: Full time, Industry: Professional Services, Category: Sales & Retail, Admin & Office, Business Operations

Jobs at:
BIA Group

Deadline of this Job:
Friday, November 20 2026

Duty Station:
Lusaka | Lusaka

Summary
Date Posted: Saturday, November 7 2026, Base Salary: Not Disclosed

JOB DETAILS:

About BIA

BIA Group is active in the sales, rentals and after-sales services of equipment intended for public works, mines, quarries and transport. The Group operates in Europe, Africa and Asia and has more than 1200 enthusiastic employees.

Summary

Will be attached to the Sales Department and related to the Aftermarket Manager, the function aims to support increased sales of consumables, tools, spare parts, and components and to support the inventory management function.

What will be your responsibilities?

1.Commercial Stream

In perfect collaboration with the Project Manager or the PSSR associated with the entrusted scope:

  • Understand customer needs and propose appropriate solutions
  • Establish sales forecasts in collaboration with customers and communicate them to the purchasing department
  • Provide reporting to customers (follow up on order status);
  • Assume responsibility for the customers followed by the team for the spare parts activity

2.Administrative component

  • Prepare and follow up on parts and service offers
  • Execute contracts and orders for the sale of parts and services
  • Give delivery instructions to the logistics cell
  • Provide reporting (business analysis) required by customers

Who are we looking for?

  • A Level – Technical background required (Mechanical)
  • Similar experience in sales or distribution department, preferably in Import/Export or spare parts business
  • Language: English
  • IT: SAP(or similar) + MS Office
  • Sales skills and result oriented
  • Communication skills
  • Technical and professional expertise
  • Autonomous and teamwork mindset
  • Rigor and accuracy
  • Very well organized and priority management skills
  • Spirit of initiative and Dynamic

What's in it for you?

  • A human sized company with international dimension, encouraging autonomy and team spirit
  • Cooperate in a team with experienced and passionate colleagues within a successfully growing family-owned company
  • Benefit from a challenging career opportunity with an extensive training program
  • In this challenging job you get the possibility to take initiative and further develop the function

Work Hours: 8

Experience in Months: 12

Level of Education: high school

Job application procedure
Interested in applying for this job? Click here to submit your application now ([email protected]) .

Click Here to Apply Now

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