Store Supervisor – Senanga

Job description

Store Supervisor x2

Yalelo is looking for a Store Supervisor to supervise the Yalelo store operations by ensuring the availability of stock, the highest standard of customer service excellence, and meeting sales targets. He/she will maximize efficient resource utilization to ensure the smooth running of store operations.

Location : The role will be based in Senanga.

The Right Fit candidate will:

• Supervise store’s/outlet’s sales performance.

• Communicate sales goals and targets.

• Ensure timely transmission of scheduled sales reports in accordance with organizational standards.

• Lead with service vision to provide the best customer experience for Yalelo customers.

• Maximize efficient resource utilization to ensure the smooth running of store operations.

• Manage in-store service performance in line with Yalelo Values.

• Protect and manages the Yalelo retail brand and reputation.

• Lead the provision of service quality and positive customer satisfaction.

• Establish rapport and cultivates relationships with customers.

The Store Supervisor Must Have:

• Diploma In Sales and Marketing or relevant qualification (preferred).

• Grade 12 Certificate.

• Years’ experience in the desired field with any added preferences such as certifications and affiliations.

• Customer Service Experience.

• Leadership Experience: Experience in similar position is an added advantage.

• Experience in FMCG industry is an added advantage.

Note:

• This is a full-time position and the successful candidate must be available to work weekdays and weekends.

• The preferred candidates should be from Senanga.

• Only shortlisted candidates will be contacted.