The Zambia Information and Communications Technology Authority (ZICTA) is a statutory body responsible for the regulation of provision of Information and Communications Technologies (ICTs) and Postal and Courier Services in Zambia. The Authority also coordinates and oversees activities relating to cyber security and the combating of cyber-crime.

The Authority being an equal opportunity employer is inviting competent, self-driven and qualified candidates to apply for Head of Department positions at the helm of the Authority as follows;

Director Human Capital and Administration.

Job Purpose

Responsible for leading in Human Capital and Administration Strategy to enable the department play the pivotal role in process management of human capital and efficient management of Administration function and the provision of safe working environment.

SPECIFIC RESPONSIBILITIES

1. Lead in the development and implementation of Organization Development strategies aimed at enhancing operational efficiency;
2. Analyses business structures, processes, procedures and the utilization of Human Capital and ensures systems, processes and operating standards are aligned with the business strategy
3. Plans and leads in talent identification, engagement and retention to ensure Authority current and future talent needs are met;
4. Oversees the administration of human capital programs including, but not limited to, compensation, benefits, leave; disciplinary matters, disputes and investigations, performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development;
5. Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human capital, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to upper management;
6. Provides guidance on the development and implementation of a Succession Plan mechanism aimed at ensuring smooth succession and stability in key roles of the Authority;
7. Lead in the development and implementation of change management strategy and ensure smooth transition of the Authority by adopting viable strategies that will assist the organization to remain relevant in the industry;
8. Lead in development of practices, and behaviours that promote a culture conducive to professionalism and effective delivery of results;
9. Lead and guides the Authority in the implementation of Authority performance management process annually to ensure attainment of agreed objectives;
10. Lead in the design of departmental action plans and annual budget to support implementation and further guides prudent utilization of resources;
11. Lead and guides in the development and implementation of a staff learning plan annually to support long term development and capacity building programs;
12. Develops administrative systems and procedures and leads in implementation to ensure prudent use of Authority Assets and facilities;
13. Develops and implements logistical support systems to support the maintenance and constant availability of Authority fleet in order to meet current and future transport