Qualifications:

• Bachelor’s Degree preferably in the relevant field (Customs Clearance)
• At least 2 years of experience in Clearing and Forwarding (RIT)
• Supervisory/Managerial skills
• Ability to work with minimal supervision

Main Responsibilities

• Ensuring clearing takes place as per the time KPIs by closely supervising the current statuses of shipments and prompting the Declaration team to take the next step.
• Overall team management to ensure things are moving as per our targets
• Assisting in Responding to client queries (Documents & other clearance-related questions)
• Consistently monitor the clearance dashboard and supervise the declaration officer’s team to do their tasks in a timely manner.
• Ensuring documents are checked by the Declarations Officer upon receiving pre-alerts
• Transit Bond Management – Ensuring the bond is validated immediately after the truck exits the border to avoid penalties from ZRA.
• License/Certificate renewals should be done within a proper time before the respective expiry date.
• Writing letters – Drafting letters for clearance purposes, including permits we need, ID’S any other special requests depending on what is needed for clearance purposes