About the job

Key Responsibilities

1. Daily Operations & Dispatch

• Shift Coordination: Oversee daily dispatching, route assignments, and scheduling to ensure timely pick-ups and deliveries.
• Real-Time Monitoring: Utilize GPS and telematics software to track vehicles in transit, proactively handling delays, traffic issues, or rerouting needs.
• Problem Solving: Act as the immediate troubleshooter for drivers facing roadside breakdowns, customer delivery changes, or warehouse bottlenecks.

2. Driver Oversight & Support

• Team Leadership: Supervise, mentor, and evaluate on-shift drivers and warehouse dispatch personnel.
• Onboarding & Training: Conduct safety orientations, equipment training, and ride-alongs for new drivers.
• Time & Attendance: Track driver hours, attendance, and compliance with mandatory rest breaks or Hours of Service (HOS) rules.

3. Vehicle Maintenance & Safety

• Inspection Tracking: Ensure pre-trip and post-trip vehicle inspection logs are completed and promptly report maintenance issues to the mechanics or repair shops.
• Safety Enforcement: Monitor driver behavior metrics (speeding, harsh braking) and enforce company safety policies and PPE standards.
• Incident Management: Coordinate emergency response and documentation for any road accidents, vehicle damage, or cargo loss.

4. Reporting & Inventory

• Record Keeping: Maintain accurate logs of fuel card usage, mileage, delivery receipts, and daily dispatch sheets.
• Shift Handovers: Provide clear shift-change handover reports to incoming supervisors or management detailing fleet status and pending issues.
• Inventory Support: Assist in managing on-site spare parts, safety gear, and vehicle accessories.

Qualifications & Requirements

• Education: High school diploma required; Associate’s or Bachelor’s degree in Supply Chain, Business, or Logistics is a plus.
• Experience:
• Minimum of [2–4] years of experience in transportation, dispatching, warehousing, or fleet operations.
• At least [1–2] years of experience in a team lead or supervisory capacity.