Company Overview

National Breweries Plc, Zambia’s leading brewing company, is seeking a highly organized, detail-oriented, and customer-focused individual to join our Sales and Distribution team as a Depot Clerk to be located in Chisali.

Purpose of the Role

The Depot Clerk will be responsible for ensuring accurate stock control, sales reconciliation, cash management, and depot administration. The role supports efficient depot operations by maintaining stock integrity, managing customer transactions, supporting distribution activities, and acting in a supervisory capacity in the absence of the Sales Representative.

Key Responsibilities

Cash Control and Banking

• Ensure accurate daily cash reconciliation and banking.
• Maintain proper cash control procedures and financial accountability.
• Process and safeguard depot revenues in line with company policies.

Inventory and Stock Management

• Maintain accurate stock records at all times.
• Monitor stock movements and investigate discrepancies.
• Support regular stock counts and stock-taking exercises.
• Ensure proper storage and accountability of company products.

Sales and Depot Performance

• Monitor daily sales activities and depot performance.
• Prepare and submit sales and stock reports as required.
• Support initiatives aimed at improving depot sales and profitability.

Customer Service

• Provide excellent customer service and promptly address customer inquiries.
• Maintain positive working relationships with customers and stakeholders.
• Resolve customer complaints efficiently and professionally.

Accounts Receivable Management

• Support debt collection activities and monitor customer accounts.
• Maintain accurate customer records and documentation.
• Ensure timely follow-up on outstanding payments.

Breakage and Loss Control

• Monitor and report product breakages and losses.
• Implement controls to minimize losses and improve accountability.

Distribution and Operations Support

• Coordinate product loading and dispatch activities.
• Verify delivery documentation and stock movements.
• Support efficient depot and distribution operations.

Minimum Qualifications

• Grade 12 School Certificate with at least six credits.
• Diploma in Accounting, Business Administration, Commerce, or a related field will be an added advantage.
• Computer literacy and proficiency in Microsoft Office applications.

Experience

• Minimum of one (1) year experience in a similar role involving stock control, sales administration, accounting, or depot operations.
• Experience within an FMCG environment will be an added advantage.

Required Competencies

• Strong numerical and analytical skills.
• Good understanding of stock and inventory management.
• Strong attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Ability to work independently and under pressure.
• Good organizational and record-management skills.
• High integrity and accountability in handling company assets and cash.

Personal Attributes

• Physically fit and able to work in a fast-paced environment.
• Honest and trustworthy.
• Self-motivated and proactive.
• Customer-oriented with a positive attitude.
• Able to take initiative and demonstrate sound judgment.

What We Offer

National Breweries Plc offers a competitive remuneration package, opportunities for career development, and the chance to work in a dynamic and performance-driven environment.

• Ensure accurate daily cash reconciliation and banking.
• Maintain proper cash control procedures and financial accountability.
• Process and safeguard depot revenues in line with company policies.
• Maintain accurate stock records at all times.
• Monitor stock movements and investigate discrepancies.
• Support regular stock counts and stock-taking exercises.
• Ensure proper storage and accountability of company products.
• Monitor daily sales activities and depot performance.
• Prepare and submit sales and stock reports as required.
• Support initiatives aimed at improving depot sales and profitability.
• Provide excellent customer service and promptly address customer inquiries.
• Maintain positive working relationships with customers and stakeholders.
• Resolve customer complaints efficiently and professionally.
• Support debt collection activities and monitor customer accounts.
• Maintain accurate customer records and documentation.
• Ensure timely follow-up on outstanding payments.
• Monitor and report product breakages and losses.
• Implement controls to minimize losses and improve accountability.
• Coordinate product loading and dispatch activities.
• Verify delivery documentation and stock movements.
• Support efficient depot and distribution operations.

• Strong numerical and analytical skills.
• Good understanding of stock and inventory management.
• Strong attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Ability to work independently and under pressure.
• Good organizational and record-management skills.
• High integrity and accountability in handling company assets and cash.
• Computer literacy and proficiency in Microsoft Office applications.

• Grade 12 School Certificate with at least six credits.
• Diploma in Accounting, Business Administration, Commerce, or a related field will be an added advantage.
• Computer literacy and proficiency in Microsoft Office applications.