Program Manager



Heifer International is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.

The Program Manager reports to the Director of Programs to coordinate Women Economic Empowerment Projects in Eastern, Western, Central and Southern provinces and the overall responsibilities for the project’s implementation and management. (S)he will assist the Director of Programs in the development and implementation of the project’s operational plan, budget and provide leadership and direction to the processes of effective and efficient long, medium, and short-term planning, project delivery, and management (human, material, time, scope, risk,and finance) .

Alertness; Availability; Firmness; Cautiousness; Creativity; Decisiveness; Dependability; Determination; Diligence; Enthusiasm; Flexibility; Resourcefulness; Self-Control; and openness to learning.


A. Program Management and Coordination (30%)

  • Lead in the preparation of well-designed annual work plans and budgets, alongside project reports compatible with the priorities and orientations of Heifer Zambia Country Program and those of the donor – We Effect/SIDA
  • Develop effective Project Management Plans (Communication, Risks, Procurement, Stakeholder)
  • Coordinate, collaborate and communicate with Director of Programs, District Women Associations (DWAs), We Effect and other Key stakeholders regularly
  • Coordinate the effective and efficient management of: Project scope, Project schedule, Project budget, and Project risks
  • Maintain and strengthen relationships amongst all the partners involved in the program


  • Well-managed project scope, schedule, and
  • High-quality and timely project services and products delivered.
  • High-quality and timely reports written and submitted.
  • Deliverables and services aligned with donor requirements.
  • Established and strengthened collaboration with relevant Government Ministries, donor, and other relevant stakeholders.

B. Management of Human Resources and Personnel Development  (20%)

  • Provide leadership and technical support to the staff at the Provincial office.
  • Coach and mentor project staff.
  • Create a conducive work environment for staff.
  • Organize periodic team building sessions and motivate staff.
  • Create awareness and ensure staff compliance with existing policies and procedures.


  • Documented staff performance reviews and performance objectives with requisite recommendations to the Director of Programs for decision-making.
  • Established deeper insights on project staff requirements and compliance with global HPI practices and policies shared with the Director of Programs for quick decision-
  • Motivated, productive and satisfied staff.
  • An established enabling work environment.

C.   Capacity Building, Skills and Program Development (20%)

  • Identify DWAs and staff skill gaps and develop a capacity building plan
  • Sensitize and train farmers, staff and other key stakeholders on:
  • Shared and personal leadership
  • Conflict management
  • Effective communication
  • Reporting (financial and narrative)
  • Gender Transformation
  • Women Economic Empowerment


  • Skilled DWAs, farmers, staff and other
  • Adequate, timely and good quality resources (material, human & finance) available for project delivery
  • Well-equipped offices and staff.
  • Functional office equipment

D. Monitoring, Evaluation, and Documentation  ( 15%)

  • With the support of MELs Officer develop an appropriate system of Monitoring, Evaluation, and
  • Periodically monitor project progress against set milestones using Key Performance Indicators with respect to scope, schedule, and budget.
  • Identify risks and manage them timely
  • Identify, escalate, and resolve issues effectively and efficiently.


  • A developed and functional MEL system in place.
  • Documented milestones from the process and results monitoring carried-out on a monthly and quarterly basis respectively.
  • Narrative and financial reports on project results and impact are tracked, analyzed, documented, and shared semesterly.
  • Documented lessons learned and best practices from PSRP/CLA sessions implemented
  • Project closed, and all resources disposed of/transitioned

E. Financial Management and Budget Control  ( 10%)

  • Supervise and monitor project expenditure within the provisional project budgets.
  • Monitor the project budget as committed by the donor.
  • Re-enforce compliance to stated accounting practices, policies, and procedures including procurements.
  • Monitor budget variance with respect to schedules and deliverables.


  • Well-formulated Activity-based budgets.
  • High-quality and timely financial reports submitted to HQ and donor.
  • Re-enforced compliance with financial processes, procedures, practices, and policies.
  • Project cash flow and burn rates closely monitored.

F. May perform other job-related duties as assigned (5%)

Minimum Requirements
Bachelor’s degree in the fields of Agriculture, Natural Resources, Resource Development, Rural Development Administration, and Development Studies plus seven (7) years of job-related experience.

Preferred Requirements

Master’s Degree in the fields of Agriculture, Natural Resources, Resource Development, Rural Development Administration or another related field, and Development Studies and a minimum of five (5) years relevant experience.

Minimum of seven (7) years of experience in rural development in Zambia and three (3) years of management level work experience.

Most Critical Proficiencies

  1. Knowledge of income and expense budget preparation and monitoring.
  2. Proven team leadership and supervisory skills with the ability to train and work cooperatively with a diverse staff, including field staff in several locations.
  3. Experience with the NGO/PVO approach, and knowledge of global sustainable development essential;
  4. Skilled with computers as a tool for word processing, database, e-mail, spreadsheets, and organizing.
  5. Licensed driver

Essential Job Functions and Physical Demands

  1. Demonstrated ability to communicate with persons in farm, church, and administrative settings.
  2. Knowledge of and experience in organizational development to form viable sustainable organizations in particular in the cooperative sector and with women-led organizations;
  3. Experience of value chain development and inclusion of women in agricultural value chains.
  4. Demonstrated ability to use participatory management skills with junior and senior country office and field staff.
  5. Proven interpersonal and communication skills with the ability to relate to individuals and groups diplomatically and tactfully.
  6. Demonstrated written and oral fluency in English.
  7. Willingness to travel extensively.

To apply for this job please visit .

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