Parts Sales & Service Representative


The Parts and Service Sales Representative (PSSR) is responsible for supporting Sandvik customers within a defined sales area or territory by actively promoting and selling parts and services, with a view to expand sales, and to support Sandvik’s customers in as many aftermarket businesses opportunities as possible while ensuring customer satisfaction.


  • Drive customer satisfaction
  • Increase customer and market share
  • Drive a good mix of product sales (portfolio)
  • Value based sales approach, focus on profitability
  • Promote new product ranges
  • Collect competitor information
  • Channel new business opportunities to the group
  • Order Intake Actual vs. Budget/Forecast by customer – submission of accurate budget and forecasting figures
  • Grow the revenue per machine
  • Pricing consistency
  • eBusiness sales growth with assigned customers
  • Engage with all stakeholders at customer site


  • Craft/Advanced Certificate in Mechanical/HER or combination of relevant qualifications
  • Certificate of fitness for underground and surface mines
  • 2 years’ experience in Logistics
  • 2 years’ experience in sales & marketing.
  • Valid Zambian Driver’s License
  • Ability to work under minimum supervision
  • Knowledge of Microsoft Office package
  • Knowledge of Sandvik Mining products
  • Experience in the mining industry
  • Engineering Institute of Zambia membership
  • Team Player

To apply for this job please visit .

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