Operations Manager

A reputable security company requires the services of a qualified person to fill the position of Operations Manager to be based in Lusaka.

Job Purpose

Responsible for security services management; making sure that all locations are covered, patrolled and making sure that security officers are in proper uniforms.

Key responsibilities

  • Submissions of nominal roles to Data Clerks.
  • Weekly night patrols.
  • In-charge of security and rapid response crew under their designated projects.
  • Supervision of guards/officers and supervisors.
  • Preparation and submission of weekly/monthly performance reports.
  • Weekly and monthly client visitation.
  • Verification and submission of payrolls.
  • Continuation of Training of guards/officers.
  • Coordinate daily activities on the ground/patrols
  • Act as liaison between management, officers and clients.
  • Verify all sick notes to ensure authenticity
  • Participate in disciplinary case hearing process.
  • In-charge of recruitment and training in conjunction with Human Resources.
  • Investigate crimes within your designated area or project if any.
  • Hold parades in both day and night shifts.
  • Ensure soberness and cleanliness before deployment.
  • Daily briefings with supervisors.
  • Inspect register for officers on a weekly basis.
  • Report to Control Room and Senior Manager
  • Any other delegated duties.

Qualification and Requirements

  • Grade 12 school certificate
  • Experience in Security Management and Investigation
  • 5 – 8 years working experience in a similar role or capacity
  • A professional qualification in security services management
  • Demonstrable experience in staff management
  • Able to drive and with valid driver’s license (class C)
  • Able to work overtime

Method of Application

Submit your CV to the email below:

Email applications to
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