Equipment Product Specialist

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JOB PURPOSE

The Equipment Product Specialist will be responsible for effective relationships across target Underground mines in the Sales Area. Key aspects of the responsibilities are building long-term relationships and expanding business opportunities, which require detailed understanding of the target market with the sole mission to improve underground equipment application methods for optimised customer productivity.

Main Responsibilities

  • Business planning, budgeting, and forecasting as well as follow up of the product line(s)
  • Keep up to date with competition activities and ensure market competitiveness.
  • Collect and maintain market data of own and competitors’ activities.
  • Liaise between Customers and Sandvik to ensure all issues are settled in a timely manner.
  • Coordinate internal resources to ensure availability of high-level support for immediate problems.
  • Ensure standardisation of way of working between Product Support Product Specialist and A&I Product Specialists and ensure alignment in solutions provided to internal and external customers.
  • Provide high level support for technical problems and draw up feedback reports when necessary.
  • Frequently conduct site visits to collect relevant information and attend to any queries that the customer might have relating to equipment applications.
  • Submit Order On Works (OOW) for project related products and product modifications that pass through the workshop
  • Through interaction with Workshop Manager and Foremen to ensure that product modifications and Engineering changes from production companies are carried out on the designated product
  • Work with factories and other local stake holders on defining recommended spare parts lists for the department all new equipment.
  • Assist with Account Managers with project feasibility studies, project proposals and the project execution by utilising standard Project Management methodologies
  • Involvement with forecasting and budgeting
  • Ensure CRM/ sales Tools are up to date with valid cases and customer visit reports.

Required Competences

  • An outgoing and self-reliant nature
  • Analytical and problem-solving skills.
  • Value Based Selling skills
  • Knowledge of Customers
  • Project Management skills

Experience

  • 7 years’ experience with Sandvik equipment
  • 3 years Management experience in the Technical product field and understanding of different mining methodologies and product related application.
  • Experience in technical discussions with middle management & business discussions with senior management
  • Successful Value selling experience.
  • Experience in project and operational management
  • Business acumen and background in business and account management
  • Valid driver’s license

Qualifications

  • Degree/Diploma in Engineering (Mechanical/Electrical/Mining) or 7 years’ experience in a Mining, Technical and Sales environment
  • EIZ Membership
  • Computer literate with proven Computer skills
  • Sandvik product knowledge
  • Strong technical background across engineering disciplines
  • Fitness for underground and surface mines (Silicosis Certification)

To apply for this job please visit sandvik.wd3.myworkdayjobs.com .

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