Lead, Community Relations and Compliance Management

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At First Quantum, we free the talent of our people by taking a very different approach which is underpinned by a very different, very definite culture – the “First Quantum Way”.


Working with us is not like working anywhere else, which is why we recruit people who will take a bolder, smarter approach to spot opportunities, solve problems and deliver results.


Our culture is all about encouraging you to think independently and to challenge convention to deliver the best result. That’s how we continue to achieve extraordinary things in extraordinary locations.

Job description:

Overall Job Purpose

Responsible for the Community relations stakeholder management and providing leadership and technical expertise on structured management of the social compliance obligations

Specific Job Responsibilities

  • Management of the Resettlement Action Plan (RAP) compliance audits and obligations.

  • Managing cultural and traditional affairs that interact with KML mining activities

  • Stakeholder networking, grievance and relationship management through mobilisation of engagement platforms.

  • Moderation and protocol management especially during formal engagements with stakeholder.

  • Monitoring of economic performance indicators.

  • Promoting sustainable livelihood initiatives through mindset change programs.

  • Managing cultural and traditional affairs.

  • Risk monitoring and observing stakeholder conflict trigger points.

  • Structure planning, implementing and monitoring of activities.

  • Effective resource mobilisation and optimisation.

  • Promoting collaboration initiatives with external stakeholders

  • Facilitate and coordinate stakeholder engagement activities including Corporate Social Responsibility (CSR) information sharing with internal and external stakeholders

  • Maintaining the stakeholder register through frequent stakeholder identification and mapping.

  • Structured management of social compliance obligations and social conditions of approval issued from inception of the project.

  • Facilitating monitoring of economic performance in all livelihood activities supported by Kalumbila Minerals Limited (KML) and sharing information with key stakeholder.

  • Promoting sustainable livelihood initiatives within KML catchment area.

  • Coordinating awareness activities with focus on managing conflict trigger points such as equitable sharing of benefits, management of impacts and cultural appropriate behavior.

  • Effective resource optimisation and promoting the duty of care within internal team members and external stakeholders.

Job Specific Competencies

  • Able to develop and manage financial budgets as well as manage commercial and procurement systems

  • Able to conduct field work with the field officers.

  • Good understanding of social performance monitoring tools with practical experience

  • Knowledge of existing social security and resettlement laws and regulations in Zambia.

  • Knowledge of International Financial Corporation (IFC) social performance standards.

  • Effective communication and emotional intelligence skills

  • Data analysis and manipulation skills (e.g. conversant with MS Excel)

Key Job Attributes

  • Self-motivated, innovative and able to develop good relations with stakeholders.

  • Ability to manage field teams and community support teams.

  • Understanding central, local and traditional governance systems.

  • Be part of a team and able to solve problems in remote locations.

  • Hard working and willing to work long and odd hours.

  • Have a high level of personal and professional integrity.

  • Maintain confidentiality and trustworthiness.

  • Excellent record keeping and report writing skills.

  • Ability to develop and manage activities in a structured approach and through KPIs.

  • Good public speaking and relationship management skills.

  • Mentorship of subordinates and local stakeholders.

  • Self supervision and illustrating the duty of care.

Experience & Qualifications required to perform in this job

  • Relevant and practical experience of at least 5 years managing community relations and resettlement activities for large scale investments.

  • Practical experience in applying International Finance Corporation (IFC) standards and the Resettlement Legal Framework in Zambia.

  • Good understanding of the cultural context in Zambia and experience with traditional governance systems.

  • Degree (or equivalent) in Social Sciences or related fields.

  • A Master of Science in the relevant field will be an added advantage.

  • Specialized training in economic performance monitoring and IFC performance management.

  • Valid driving license with adequate driving competence.

To apply for this job please visit firstquantum.wd3.myworkdayjobs.com .

Details Mission and objectives The United Nations Development Programme (UNDP) is the UN’s global development network, advocating for change and connecting countries to knowledge, experience and resources to help people…
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