IT Help Desk Support Technician job at Recruitment Matters Africa

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Vacancy title:
IT Help Desk Support Technician

[ Type: FULL TIME , Industry: Nonprofit, and NGO , Category: Computer & IT ]

Jobs at:

Recruitment Matters Africa

Deadline of this Job:
03 June 2022  

Duty Station:
Within Zambia , Lusaka , South - Central Africa

Date Posted: Tuesday, May 24, 2022 , Base Salary: Not Disclosed

Our client, one of the largest construction machine manufacturers in the world, is looking for an Auto Electrician to join their team
• Desktop/Laptops repairs and maintenance
• Onsite desktop support (software, hardware and networks)
• Software updates
• Set up and configuration of new desktops, laptops, etc
• Configuration of routers and wireless access points
• Assist with the maintenance of network infrastructure
• Troubleshooting user problems
• Assist users with Video and telephonic conferencing as well as presentation setups
• Receive procured equipment, prepare and install to user requirements
• Recover equipment no longer required and follow disposal process
• Ensure that desktop infrastructure includes the latest release of virus protection software
• Follow escalation process in the event of problems
• Assisting users with problems on Windows and Microsoft Office packages
• Printer support
• Treat all users professionally

• Key Skills
• Ability to explain basic technical concepts and Microsoft packages to other users
• Strong communication skills.
Team player and able to use their own initiative.
• Job Role: IT Help Desk Support Technician
• Industry: IT / Telecommunications
• Salary: ZMW 11067.03 gross per month
Required Skills
3 Years of Experience
• Minimum diploma in information technology, computer sciences or related course e.g certifications Microsoft
• 3 – 5 Years relevant experience including systems administration, trouble shooting, PC maintenance, network hardware and software issues
• Office 365, networking technologies such as VPN, firewalls and LAN technologies

Work Hours: 8

Experience in Months: 36

Level of Education:
Associate Degree

Job application procedure
Click here to Apply Now