Vacancy title:
IT Help Desk Support Technician
Jobs at:
Recruitment Matters Africa
Deadline of this Job:
03 June 2022
Within Zambia , Lusaka , South - Central Africa
Summary
Date Posted:
Tuesday, May 24, 2022
, Base Salary:
Not Disclosed
JOB DETAILS:
Our client, one of the largest construction machine manufacturers in the world, is looking for an Auto Electrician to join their team
Overview
• Desktop/Laptops repairs and maintenance
• Onsite desktop support (software, hardware and networks)
• Software updates
• Set up and configuration of new desktops, laptops, etc
• Configuration of routers and wireless access points
• Assist with the maintenance of network infrastructure
• Troubleshooting user problems
• Assist users with Video and telephonic conferencing as well as presentation setups
• Receive procured equipment, prepare and install to user requirements
• Recover equipment no longer required and follow disposal process
• Ensure that desktop infrastructure includes the latest release of virus protection software
• Follow escalation process in the event of problems
• Assisting users with problems on Windows and Microsoft Office packages
• Printer support
• Treat all users professionally
• Key Skills
• Ability to explain basic technical concepts and Microsoft packages to other users
• Strong communication skills.
Team player and able to use their own initiative.
• Job Role: IT Help Desk Support Technician
• Industry: IT / Telecommunications
• Salary: ZMW 11067.03 gross per month
Required Skills
3 Years of Experience
Qualifications
• Minimum diploma in information technology, computer sciences or related course e.g certifications Microsoft
• 3 – 5 Years relevant experience including systems administration, trouble shooting, PC maintenance, network hardware and software issues
• Office 365, networking technologies such as VPN, firewalls and LAN technologies
Work Hours: 8
Experience in Months:
36
Level of Education:
Associate Degree
Job application procedure
Click here to Apply Now