Applications Support Engineer at MTN Zambia

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  • Company: MTN Zambia
  • Location: Zambia
  • State: Lusaka
  • Job type: Full-Time
  • Job category: IT/Telecom Jobs in Zambia

Job Description

The key responsibilities for this role include but not limited to the following:

  • Maintains excellent quality of service and ensures all time availability systems and services;
  • Evaluates; installs; configures and deploys new applications; systems software; products and / or enhancements to existing applications throughout the enterprise;
  • Ensures compliance of internal SLA between application team and business;
  • Identifies, analyzes, and interprets trends or patterns in complex data sets;
  • Supports Various business sections in the execution of data analyses;
  • Carries out detailed data mining, reports, and delivers market/trend analyses to the business;
  • Extracts data from various applications and systems, manipulates and explores data, produces analyses using Microsoft Access, Excel, SAS/SQL, etc;
  • Independently researches, organises and analyses technical information and prepares reports & recommendations.

Candidate Requirements

  • Grade 12 certificate with 5 credit or better of which English and Mathematics are a must;
  • Bachelor’s Degree e.g. B Sc. or Business qualification or equivalent;
  • At least 2 years experience of application Support;
  • Basic Unix knowledge;
  • Advanced knowledge of Excel;
  • Data Analysis;
  • Troubleshooting, analytical, logical, critical thinking and problem-solving abilities.

Women are strongly encouraged to apply.

Method of Application

  Submit your CV and Application on Company Website : Click Here Closing Date : 10th June, 2021.
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