Monitoring Officer

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Our Client is implementing a project to disseminate energy efficient improved products in domestic households and communities in Zambia and they are looking for a Monitoring Officer to join their team.

It is vital to monitor beneficiary satisfaction and to understand user behaviour by continuously gathering field-based data.

The position covers the Clients project and report principally to the Country Manager.

The successful candidate will:

• Sensitize beneficiary communities to the project, the benefits and use of the product, via meetings, door-to-door visits and telephone calls (where required)
• Act as a liaison with the beneficiary communities to alert stakeholders of project developments
• Gather monitoring data via clients smartphone data capture system
• Manage database entries and ensure accuracy of records
• Assist with annual carbon compliance monitoring activities, including coordinating product usage surveys, product efficiency testing and performance tests
• Help prepare for any independent project audits
• Support the official stakeholder engagement processes where appropriate

The Monitoring Officer will also manage a continual monitoring programme to increase beneficiary satisfaction and maximise carbon credit yields from products distributed, including:
• Checking samples of beneficiary data to ensure accuracy and traceability in the field
• Conduct user satisfaction surveys to capture:
­ Usage patterns
­ Beneficiary satisfaction feedback
­ Opportunities for improvement in product design
­ General feedback on the project
• Conduct regular surveys/product performance tests to spot check stove performance
• Any other task as decided from time to time to move the project forward

Key Skills
• Practical, adaptable and well organized
• Fluent in English and local languages, both written and spoken
• Able to coordinate and communicate well with local communities and organizations
• Able to report information effectively and timely and meet stringent deadlines
• A strong educational background, with excellent written and oral communication skills
• Community-based project experience and local knowledge
• Experience working in field-based operations and capturing data from remote locations
• Proven numerical and data analysis skills
• A motorbike driving license

  • Job Role: Monitoring Officer
  • Industry: Administration / Secretarial
  • Salary: Neg

Required Skills

3 Years of Experience
Qualifications
Formal education in development management, social science or related fields
Diploma or Degree in related fields
3 years experience

To apply for this job please visit www.recruitmentmattersafrica.com .

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