Front Desk Agent / Receptionist

Front Desk/receptionist whose responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities.

She/he will take all incoming calls, handling phone reservations, confirming previously-made reservations, give directions to the lodge and answer any questions customers have about the lodgings. When a guest’s stay is over, she/he will handle check-outs.

Responsibilities:

  • Checking guests in and out
  • Receiving and managing reservations made online and telephonically
  • Verifying guests’ payment methods during check-in
  • Assigning rooms to guests and informing them of any specials offered at the lodge

Qualifications required:

  • Grade 12 certificate
  • Previous hospitality experience would be advantageous
  • Strong written and verbal qualifications
  • Well-presented and professional appearance
  • Excellent customer service skills
  • Must be willing to work flexible hours
  • Computer literate

Method of Application

Your application letter should specify your contact details including contact telephone numbers(s), CV(s) with 3 (three) traceable references.

Your application letters should be sent to the email below:

Application deadline
8 Jan 16:28
Email applications to
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