Repayment Officer

WidEnergy Africa Ltd is a social, for profit start up that focuses on last mile distribution of clean, affordable and reliable energy solutions. Since 2016, we have empowered over 20,000 Zambians with solar products especially with our recently launched Pay As You Go solar home systems in the market.

Our solar products allow customers to use mobile payments such as Mobile money and Airtel Money to pay for their solar lighting system on a weekly basis, which makes it affordable, environment friendly and healthier for off grid customers such as farmers.

We are searching for a talented, motivated and experienced candidate to join our team as “Repayment Officer”.

Responsibilities:

1. Call delinquent customers
2. Follow up on customers via phone call and physical visits to the fields
3. Reposes kits from customers who have not paid
4. Provide daily and monthly reports to Repayment Manager on repayments and repossessions
5. Meet monthly targets on repayments and repossessions
6. Ensure all components of the kit have been collected
7. Facilitate transportation of reposed kit to service center
8. Hire a motor bike to use to visit customers in the fields
9. Account for money use by providing receipts to Accountant on time
10. Monitor float use and report to Repayment Manager

Skills:

1. Good knowledge of Zambian market, especially Rural Zambia
2. Proven track record in working with targets and elaborating detailed strategies
3. Leadership, coaching and ability to manage and motivate people
4. Ability to manage field sales teams towards aggressive targets
5. Ability to work with a variety of stakeholders in multi-cultural environments
6. Communication skills
7. Good numeric and analytical skills
8. Team player
9. Proven networking and social skills

Requirements:

1. Ability to ride a motorbike and valid license (essential)
2. Experience with Microsoft Office
3. Experience in Micro-finance (Added Advantage but not essential)
4. Grade 12 certificate
5. Certificate qualification
6. Fluency in English and one or more language (Bemba and English)

Interested candidates who meet the requirements to send their resumes to [email protected]

To apply for this job please visit  widenergyafrica.com .

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