Relationship Manager – Agribusiness at Absa Group

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  • Company: Absa Group
  • Location: Zambia
  • State: Lusaka
  • Job type: Full-Time
  • Job category: - Absa Bank Jobs in ZambiaAdministrative/Secretarial Jobs in Zambia
Job Description

Bring your possibility to life! Define your career with us

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

To provide a centre of expertise for all aspects of Agribusiness

Job Description


• Spend a minimum of 65% of available time visiting with customers and targets

• Develop relationship plan for customers including sales and contact strategy

• Conduct annual review of customers’ borrowing facilities (and interim review if customer circumstances dictate).

• Work with specialists like Trade Finance and Treasury to maximize sale of these products to customers.

• Overall responsibility for the bank’s relationship with customers including negotiation of pricing and service levels.

• Deal with and find resolutions for customer complaints.

• Determine the products that are most effective in meeting customers’ needs and be able to sell these, at short notice, both reactively and proactively.

• Monitor and ensure adherence to risk service standards.

• Produce call reports in agreed format for all scheduled significant business meetings, these should be filed in the call.


• Research, create and follow up on a target list for potential new business.

• Identify priority customers using the Customer Prioritisation Guidelines to assess their present and potential contribution.

• Manage and control portfolio within agreed limits.

• Maintain a high standard of operational control including adherence to Risk Management Control Document (RMCD) guidelines, KYC & STM procedures and other bank policies.

• Work in partnership with CCM partner on new and existing credit applications, providing guidance on credit appetite and consulting with Credit team as appropriate.

• In the event of credit quality deterioration, the RM/Branch manager will be responsible for producing the classification/special mention memo and associated updates. The RM will also be the Primary contact in a remedial management situation.

• Ensure proper segmentation codes are applied against assigned portfolio of customers.

• Ensure all accounts within portfolio are linked on CID and data held comply with Basel II standards.



Bachelor’s Degree: Agricultural Economics (Required)

Method of Application
Submit your CV and Application on Company Website : Click Here Closing Date : 15th May, 2022.