Project Manager

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Job Description – Project Manager

Impact Enterprises International, a technology company providing outsourced support services based in Chipata, Zambia, is looking for an exceptional Project Manager to oversee all tech project operations domestically in Zambia.

Company Overview

Impact Enterprises provides valuable employment for high school and college graduates in Zambia. We are a for-profit social enterprise delivering world-class outsourcing services such as web research, content moderation, order management, and data entry. Launched in June 2013, we are seeking to become the premier outsourcing company in Africa.

Based in Chipata, we partner with international marketing, software, and consumer companies and universities to support their operations. All tasks are overseen by  team managers and company executives. Internal training and workshops help develop the skills of all employees during their employment, allowing them to progress to new tasks over time. Visit our website to learn more:

Job Description

The Project Manager will oversee all client projects being performed in the Chipata office. They will manage a team of Data Specialists, who directly administer projects on a daily basis.

The Project Manager will be responsible for such tasks as:

  • Determine and define project scope and objectives.
  • Manage data quality and reporting
  • Monitor deadlines and progress of all projects to meet client expectations.
  • Ensure client communication is handled properly for each project.
  • Manage quality assurance on projects.
  • Evaluate new project specifications to determine feasibility and requirements.
  • Predict resources needed to reach objectives and manage resources. Ensure staff is properly allocated to project needs.
  • Oversee existing training protocols and devise new methods to enhance employee performance.
  • Resolve project issues with the team and escalate issues to executives and clients.
  • Review equipment needs and makes recommendations to executives, such as hardware, software, and subscriptions.
  • Provide project updates on a consistent basis to various stakeholders about
  • Evaluate the performance of Data Specialists and provide candid feedback
  • The Project Manager must relocate to Chipata, Eastern Province. A moving stipend will be negotiated to help with moving fees.


The candidate must meet all of the below qualifications:

  • Exceptional English communication skills.
  • Minimum Bachelor’s degree in Computer Science or Business Administration
  • Minimum 2 years experience in managing teams on tech-related projects.
  • Advanced skill in Google Workspace and Airtable
  • Advanced skills in Business Intelligence tools
  • Advanced skills in Database Management Systems
  • Superb attention to detail and organizational skills to manage multiple initiatives simultaneously.
  • IT network administration experience
  • Keen interest in the ICT sector and working with start-up businesses.
  • Familiarity with project management tools, methodologies and best practice.

Additional valuable qualifications include:

  • Entrepreneurship experience in business planning, lead generation, financial modeling, investor relations, procurement, managerial accounting.
  • Programming skills: Python, R, Rstudio, PostgreSQL
  • Experience working with foreign companies in the United States, Canada, Europe, or Australia.

To apply for this job please visit .

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