Product Support Coordinator (Mining and Heavy Equipment Industry) at Precision Recruitment International

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  • Company: Precision Recruitment International
  • Location: Zambia
  • State: Kitwe
  • Job type: Full-Time
  • Job category: Administrative/Secretarial Jobs in Zambia
Job Description


Job Purpose & Outputs:

  • Provide administrative support to the after sales department, ensure adherence to good customer service protocols and generate revenue.
  • Manage Monthly Sales information and Execute Forecast Reports to the Product Support Team
  • Achievement of a team environment that enables maximum productivity and profitability
  • Manage the Product Support Dashboard Accuracy
  • Coordinate Vision Link and MineStar Subscription Sign-Ups and Renewals for customers
  • Coordinate Sign-Ups and Renewals of Customer Value Agreements
  • Track and maintain a record of the Aftersales Team KPIs and proactively highlight performance of the team members
  • Manage Aftersales leads in the sales funnel and track follow ups with team members
  • Accountable for managing and maintaining machine population in the respective system
  • Assisting sales reps in achieving applicable Key Performance Indicators


  • Full Grade 12 Certificate
  • Minimum Diploma in Information Management or Equivalent
  • Experience in any ERP System an added advantage
  • Minimum 2 Years’ Experience in a similar role
Method of Application
Submit your CV and Application on Company Website : Click Here Closing Date : 15th April, 2022.