Parts Sales Support Officer (PSSO BUM) Job at BIA – Career Opportunity in Zambia

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Vacancy title:
Parts Sales Support Officer (PSSO BUM)

[ Type: FULL TIME , Industry: Transportation, Distribution, and Logistics , Category: Sales & Retail ]

Jobs at:


Deadline of this Job:
22 June 2021  

Duty Station:
Within Zambia , Lumwana , South - Central Africa

Date Posted: Wednesday, June 09, 2021 , Base Salary: Not Disclosed

• Analyze customer needs and offer adequate solution;
• Establish Sales Forecast with Customer and communicate to procurement so that to ensure parts and components availability and secure sales
• Ensure a weekly backorder report is sent to all clients through appropriate reporting
• Analyze Market Share by product category, promote sales of non-moving items and increase Sales following action plan discussed with the PSSR and the Project Manager to develop the business
• Analyze open quotation and obtain feedback from customer on those quotations
• Ensure proper processing of quotations, sales and services orders are done on the ERP system
• Give proper delivery instructions to logistics/Warehouse department and ensure follow up is made
• Ensure a monthly statement of account is sent to clients with collaboration of Finance team and take actions in case of disputed invoices
• Perform a weekly Sales Reporting
• Perform parts and equipment receipt process on the ERP system
• Perform parts delivery process on the ERP system
• Back-up for the Warehouseman
• Expediting follow-up

Experience and Education
• Diploma in a business field
• A Level – Technical background appreciated (Mechanical)
• Similar experience in sales or distribution department, preferably in Import/Export or spare parts business
• Member of the Zambia Institute of Marketing (ZIM)
• IT: ERP + MS Office

• Sales skills
• Autonomous and teamwork mindset
• Rigour and accuracy
• Very well organized and priority management skills
• International transport documentation knowledge
• Spirit of initiative and Dynamic

Job Experience: No Requirements

Work Hours: 8

Level of Education:
Associate Degree


Job application procedure
To apply for this job email your details to [email protected]

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