Manager, Sales Planning and Operations


Share and send to your friends !

The key responsibilities for this role include but not limited to the following:

  • Manages the day-to-day sales back office by ensuring there is a seamless collaboration between all stakeholders within the Sales & Distribution ecosystem;
  • Develops and executes an efficient logistics management system to ensure stock availability at all times and in the right quantities/format;
  • Supervises efficiently the support service operation for the entire field sales force (Regional Sales/Mobile Money Team);
  • Ensures a timely redress of customer/stakeholder issues by having in place SLAs that are monitored and looking for enhancement to allow for efficiencies within the sales operations;
  • Collates & circulates sales targets and territory performance to Sales & Distribution Management for decision making;
  • Ensures the smooth implementation of policies and procedures to guide and facilitate the sales operations task;
  • Establishes and ensures that the appropriate control systems are in place for reporting & accurate delivery of stock to trade;
  • Ensures the effective and efficient management of all MTN commercial inventory in all warehouses and stock pick points;
  • Ensures effective Partnering with sales planning & operations Partners to achieve service excellence delivery.
  • Responsible for sales reporting, reconciliation and reimbursement of Distributor discounts and incentives;
  • Ensure efficient and effective management of distributor contracts

Candidate Requirements

  • Grade 12 certificate with 5 credits or better of which English and Mathematics are a must;
  • A degree in Marketing/Sales/Administration or Supply Chain;
  • 5 years’ relevant experience in a supervisory role;
  • Sales Acumen – Analytical & uses data/insights & experience to make fact-based decisions. Numerate, IT/financially literate;
  • Good knowledge of Supply Chain Management;
  • Administrative management – to ensure quality & timeliness, accurate & timely reports, projects trends & builds forecasts.
  • Strategy Implementation

Women are strongly encouraged to apply

Hand delivered applications will not be accepted .

Note: that only shortlisted candidates will be contacted.

To apply for this job please visit mtnzambia.zohorecruit.com .

The ideal candidate will be responsible for creating marketing content and distributing it effectively. You will help us create a strong brand presence with innovative promotional offerings, online and offline…
We are seeking an enthusiastic and energetic individual to join our incredible team. This role will give you the opportunity to develop and maintain a long and successful career within…