Key Account Manager, Fintech at Optasia

Share and send to your friends !
  • Company: Optasia
  • Location: Zambia
  • State: Lusaka
  • Job type: Full-Time
  • Job category: Accounting Jobs in Zambia
Job Description
Description

Optasia  is a fully-integrated B2B2X financial technology platform covering scoring, financial decisioning, disbursement & collection. We provide a versatile AI Platform powering financial inclusion, delivering responsible financing decision-making and driving a superior business model & strong customer experience with presence in 30 Countries anchored by 7 Regional Offices.

We are seeking for enthusiastic professionals, with energy, who are results driven and have can-do attitude, who want to be part of a team of likeminded individuals who are delivering solutions in an innovative and exciting environment. As a  Key Account Manager , you are sharp, talented, and passionate professional to develop an outstanding relationship with our customers and grow the company’s businesses for the Airtime Credit and Mobile Financial Services (ACS & MFS) by promoting Optasia’s products to new clients & territories in Zambia.

What you will do

  • Establish productive and professional long-term relationships with stakeholders at all levels
  • Coordinate the involvement of company personnel, including service, technical support, finance, marketing and management resources, in order to meet account performance objectives and customer’s expectations
  • Optimize service performance from a financial point of view
  • Assess, clarify and validate customer needs, including roadmaps and tenders, on an on-going basis
  • Monitor the market and competitor activities
  • Regular reporting on sales activities, opportunities, threats, project progress etc.
  • Proactively lead a joint company-strategic account planning process that develops mutual performance objectives and financial targets
  • Drive solutions-orientated efforts that address the customer situation

Accountabilities and Performance Measures

 

  • Achieve assigned service performance targets from SLA and financial perspectives
  • Achieve sales targets for new business (cross-selling opportunities)
  • On-time payment collection
  • Complete strategic account plans
  • Active member of integration project team and ensure on-time service launches
  • Maintain high customer satisfaction ratings
  • Arrange meetings between CXO level account personnel and the company’s management

What you will bring

  • 5 Years of verifiable experience in Large Account Management
  • Proven sales track record of Telecom and/or VAS and/or Mobile Financial services/solutions
  • Sound understanding of the culture, politics and (regulatory) policies in Zambia and a good insight into the telecom industry

Your key attributes

  • Strong interpersonal and relationship building skills
  • Modern, consultative sales techniques and results orientated
  • Self-motivated and ability to work independently

  • Ability to converse with stakeholders of all levels, from C-level to business operations
  • Effective influencing, persuasive and negotiation skills
  • Highly analytical, converting trends into actions
  • Excellent presentation skills
  • Pro-active attitude
  • Multi-tasking and coordination
  • English and local language is required
Method of Application
Submit your CV and Application on Company Website : Click Here Closing Date : 7th May, 2022.