Head of Operations job at Microfast HRP (Recruitment & Placement specialist)

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Vacancy title:
Head of Operations

[ Type: FULL TIME , Industry: Professional Services , Category: Management ]

Jobs at:

Microfast HRP (Recruitment & Placement specialist)

Deadline of this Job:
15 October 2021  

Duty Station:
Within Zambia , Lusaka , South - Central Africa

Date Posted: Saturday, October 02, 2021 , Base Salary: Not Disclosed

Job title: Head of Operations (For Real Estate & Construction Company)

Microfast HRP has supported successful organizations to recruit vibrant talent. Our crucial purposes are to supply excellent recruitment solutions to our clients and achieve the optimum job person match.
On behalf of our clients, Applications are invited from suitably qualified candidates to fill the position of Head of Operations.
Job brief We are looking for a Head of Operations to superintend over the company.
Reporting to the Chief Executive Officer, He/she will manage, coordinate, direct all functions on matters relating to the core purpose of the organization by providing sound business support to enable the company meet its obligations through operational controls, administrative and reporting procedures in order to facilitate effective organizational growth, financial strength and operational efficiency.

Key Responsibilities
• Coordinate the design of policies and business strategy and ensure the effective translation of the overall strategic direction into actionable business plans
• Spearhead the Monitoring and evaluation of management and business development strategies in order to facilitate implementation of appropriate interventions for enhanced market share, profitability and return on investment.
• Guide, direct and grant authorization to the Management Teams to carry out major plans and procedures, consistent with established policies in order to facilitate effective organizational growth.
• Monitor the status of Debtors/Nonperforming Accounts records to ensure that they reflect an accurate position and issue reminders and other mechanisms to ensure timely collection of outstanding balances.
• Coordinate customer service operations and find ways to ensure customer retention
• Ensure compliance with real estate practices and procedures/compliances/standards.
• Oversee the implementation of CRM/ERP solutions throughout the organization
• Manage contracts and relations with customers, vendors, partners and other stakeholders
• Evaluate risk and lead quality assurance efforts.
• Oversees timely development and implementation of strategies for expanding sales.
• Ensure the public Learns and understands the company products and processes.
• Establishing sales objectives by forecasting and developing monthly and annual sales quotas for the team. Ensure sales teams meet and exceed KPIs and sales targets
• Oversee expenses and budgeting to help the organization optimize costs and benefits
• Mentor and motivate teams to achieve productivity and engagement.
• Coordinates and supervises timely development of individual and unit work plans in order to monitor and evaluate performance.
• Coordinates timely preparation of financial reports in order to facilitate decision making
• Report on operational performance and recommend improvements.

Job Requirements
• BSc/BA in Business Administration, Social Sciences /Project Management/ or other relevant field.
• Must Have At Least 5 Years’ Experience In The Real Estate / Construction/Property Sales /Development Industry of Which 3 Years Should Have Been At Senior Management Level.
• A strong ownership mentality with extensive familiarity with all business functions including Administration, Finance, Sales and Real Estate Processes and Procedures.
• Outstanding communication and negotiation skills
• Must have excellent organizational and leadership ability
• Analytical mind
• Problem-solving aptitude

Work Hours: 8

Experience in Months: 60

Level of Education:
Bachelor Degree


Job application procedure
Applications accompanied with certified copies of Academic and Professional Certificates and Curriculum Vitae (with traceable references) should be directed to The Recruitment & Placement Specialist via emails: [email protected] . Your Email Subject Must Read : Head Of Operations _Cornerstone Properties.

About Us: Wasoko is transforming communities across Africa by revolutionizing access to essential goods and services. By connecting small shops to the digital economy, we fix inefficient supply chains and…