Front Office Manager job at AVANI

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Vacancy title:
Front Office Manager

[ Type: FULL TIME , Industry: Nonprofit, and NGO , Category: Management ]

Jobs at:

AVANI

Deadline of this Job:
22 April 2022  

Duty Station:
Within Zambia , Lusaka , South - Central Africa

Summary
Date Posted: Sunday, April 17, 2022 , Base Salary: Not Disclosed





JOB DETAILS:
Front Office Manager
Company Description

Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter.

Job Description
You will oversee the day-to-day operations of the Front Office, maintaining Front Office and brand standards and maximizing the quality level of products and services to achieve the highest guest satisfaction. This will include managing the performance of the team members: designing, implementing and monitoring the impact of training (including IT systems and guest service procedures) for all Front Office team members, capturing and implementing best current practice SOPs relating to Front Office operation. Manage the functioning of all departmental team members, facilities, sales and costs, to ensure maximum departmental profit. Drive the implementation of all sales and promotional programmes of the property, taking personal responsibility for driving upselling and ensuring the team has the most up to date knowledge of the property.

Qualifications
• College degree in hotel management or related field
• Previous experience in a Front Office management role
• Strong commercial/business acumen
• Passion for leadership
• Fluent in English – both spoken and written

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Job application procedure
To apply for this job please visit jobs.smartrecruiters.comjobs.smartrecruiters.com