Customer Service Officer

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We are a large electronic company looking for a customer service officer to join our team. This role would be suitable for an experienced customer service officer.

As the customer service officer, you will:

  • Customer care.
  • Respond to internal and external enquiries via email, phone and face-to-face
  • Manage customer order entries
  • Manage and update client accounts
  • Resolving matters with companies like CCPC, others. etc
  • Provide customers with problem solving, quotes and product knowledge
  • Support other departments
  • We are looking for someone who is friendly, hardworking and thrives in a fast-paced environment.

The successful candidate will also have:

  • Excellent communication skills
  • Excellent skills in Excel and Microsoft
  • Knowledge in Marketing
  • A warm, approachable manner
  • At least three years’ experience in a customer service position

Requirements:

  • O level certificate
  • Preferably Marketing Certificate/Diploma
  • Work experience with reference letters
  • Police Clearance document for employment

Should this position be of interest please email us on [email protected]

To apply for this job email your details to [email protected]

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