Corporate Receptionist

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Job Title: Corporate Receptionist – Head Office

Job Purpose

AB Bank Zambia seeks to recruit a passionate individual who is ready to take up this role in the challenging and fast paced environment of a growing Bank. The Receptionist must at all times represent the business with a positive attitude and professional appearance while constantly providing excellent customer service to the Bank’s stakeholders. This position reports to the Executive Assistant.

Main duties include:

  • Manage incoming and outgoing calls efficiently
  • Receive and assist various stakeholders such as shareholders, board members, suppliers, and regulators
  • Provide logistical support during meetings and ensure all meeting rooms are always arranged and in perfect order
  • Coordinate the organising of meeting rooms, catering services and ensure provision of meeting equipment
  • Assist in the management of correspondence
  • Ensure comfort of the Bank’s stakeholders by providing logistical support proactively
  • Provide basic and accurate information in-person, via phone and email
  • Maintain office security by managing the access control system and authorization of temporary passes when required
  • Ensure the Bank’s internal and external surroundings are always clean and presentable
  • Ensure the brand image of the Bank is upheld by having a corporate appearance and a welcoming demeanor

Minimum qualifications and competencies:

  • Diploma in a Business or Marketing Course
  • Minimum of 2 years work experience in a similar position in an international organisation
  • Excellent communication and presentation skills, both written and verbal
  • Professional appearance and conduct
  • Excellent Customer Service and interpersonal skills
  • Good organisational skills and the ability to multi-task
  • Proficiency in the use of modern office equipment and applications

If you are interested in this position, please submit your application letter and your Curriculum Vitae
attaching your qualifications at by 20th July 2021 midnight.

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