Corporate Communications Manager

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Company ZICTA
Reference # CORPCOMMS001
Published 19/10/2021
Contract Type Contract 36 Months
Location Lusaka, Lusaka Province, Zambia
Duration 36 Months


Zambia Information and Communications Technology Authority (ZICTA) , an equal opportunity employer and ‘Employer of Choice’ is inviting competent, enthused and qualified candidates to apply for the position of Corporate Communications Manager who will be responsible for developing and implementing effective internal and external Communications Strategies and ensuring dissemination of informative information to internal and external stakeholders including the development of cooperative initiatives and promoting the participation of ZICTA in regional and international events.

Job Functions



ICT – Information & Communications Technology


  • Develops and implements the Authority’s communications strategy consistent with the Authority’s mission, vision and strategic objectives;
  • Develops and implements effective communications plans that enhances customer loyalty, satisfaction and stakeholder collaborative partnership;
  • Plans, develop and implement public relations strategies and lead the Corporate Communications unit in promoting and sustaining the organizational culture that reflects the corporate image of the institution;
  • Designs informative content, of press releases, articles and marketing materials such as Brochures;
  • Reviews all publications and undertake content quality analysis on all correspondence prior to dissemination;
  • Oversees all internal and external communications and ensures the information is consistent with the communications strategy and defines/promotes the corporate identity of the Authority;
  • Coordinates the development of content for Authority’s website and other social media platforms;
  • Coordinate the institution’s collaboration with local, regional, and international organizations;
  • Advise Management on matters affecting the image of the institution and as well as on external relations;
  • Monitors the work of regional and international organizations in relation to ICT and Postal & Courier sectors, data protection, data privacy and access to information;
  • Support the accomplishment of internal and external events in which ZICTA is involved;
  • Develop and monitor bilateral, multilateral and technical cooperation initiatives, as well as institutional cooperation with international organizations;
  • Disseminates internal information in relation to positions assumed by the Authority in regional, international organizations and other relevant bodies;
  • Performs any other function as may be assigned.


  • Five (5) years working experience in Corporate Communications.
  • University degree in Communication Management, Corporate Communications, International Relations or related field.
  • Must be a Member of relevant body.
  • Emotional and Social Intelligence.
  • Excellent interpersonal and communication skills.
  • Self-awareness, assertive, result oriented and able to work under pressure.
  • Critical Thinking/Problem Solving.
  • Teamwork/Collaboration.
  • Leadership.
  • Professionalism/Work Ethic.
  • Career Management.

Job Closing Date 29/10/2021

To apply for this job please visit .

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