Analyst: Analytics & Geo Marketing Job at MTN Zambia – Career Opportunity in Zambia

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Vacancy title:
Analyst: Analytics & Geo Marketing

[ Type: FULL TIME , Industry: Telecommunications , Category: Computer & IT ]

Jobs at:

MTN Zambia

Deadline of this Job:
29 July 2021  

Duty Station:
Within Zambia , Lusaka , South - Central Africa

Date Posted: Friday, July 16, 2021 , Base Salary: Not Disclosed

The key responsibilities for this role include but not limited to the following:
• Delivers the algorithm and segmentation for offer targeting;
• Creates reports/dashboards/scorecards for internal Business Intelligence team & external customers;
• Manages the recommendation engine based on reinforcement analytics;
• Provides insights, research & analytics that guide, influence and challenge decision-making at all levels in the business;
• Gather, organize and communicate customer/business intelligence & insights to the entire Commercial space as well as other functions of the business including technology;
• Implements end to end process & governance to provide adequate, accurate & secure information for end users (internal clients);
• Uses statistics & software to analyse data and run the Customer Value Management (CVM) and Customer Lifetime Management (CLM) operations, to drive customer needs, increase productivity and optimize MTN revenue;
• Supports in providing Market and Economic insight to the business to aid future decisions;
• Delivers accurate, insightful and timely analysis to guide Executive Management decisions, e.g., – in the areas of marketing campaigns, business models, churn management and revenue enhancement initiatives;
• Geo-Marketing and Geographical Information Systems (GIS) Management; – micro-market prioritization and network resource management support;
• End-to-end Customer Lifecycle/Value Management; Analytics, Operations & Communications, Technical and Organisation;
• Impalements the CVM Playbook to ensure Zambia is compliant to Group guidelines.

Candidate Requirements
• Grade 12 certificate with 5 credits or better of which English and Mathematics are a must;
• Diploma in Statistics, Mathematics, Computer science, Engineering, or any related field;
• 2 years working experience in data analysis, programming, reporting or general business experience, including formal business/market analysis and data manipulation/ mining experience;
• Experience in marketing analytics for telecommunications is desirable;
• Business analysis experience an added advantage;
• Training in Customer Value Management, Power BI, SQL, Unix, Python

Women are strongly encouraged to apply

Work Hours: 8

Experience in Months: 24

Level of Education:
Associate Degree


Job application procedure
Please click here to apply.

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