Restaurant Manager

Urban Yard
Lusiwasi Road, Lusaka, Zambia

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Restaurant Manager – Reporting to Managing Director

Seeking an organized, efficient, and customer service-oriented restaurant Manager to lead our growing team and handle the day to day operations of our restaurant with a minimum of 10 years experience in well-established mid to high end restaurants.

In this role, you will play a key role in our team – with your experience in:

Have proven record of POS system, complete knowledge , the management thereof, entries and reporting. – NOT NEGOTIABLE

- Handle computer / paperwork and other administrative duties
- Staff training, supervising, and developing of restaurant staff
- Create employee schedules to ensure adequate staffing of the restaurant at all times
- Preparing and presenting staffing/sales reports
- Maintain stock levels and order supplies when necessary
- Ensure that the restaurant complies with all necessary hygiene, health and safety, and licensing requirements and guidelines
- Address customer inquiries and complaints
- Overseeing and managing stock levels
- Ordering stocks / supplies and managing suppliers
- Making improvements to the running of the business
- Developing the restaurant internally and outside grounds.
- Restaurant Manager Requirements and Qualifications

- A professional and pleasant demeanour, always
- Strong communicator with excellent interpersonal skills
- Customer service-oriented attitude
- Ability and experience to work independently, as well as lead, manage, and motivate a team
- Willingness to work in a fast-paced environment and stay cool under pressure
- Analytical skills and a solid understanding of business management practices and strategies
- Keen problem solver eager to tackle challenges in an organized and strategic manner
- Minimum of diploma or equivalent is required.
- 10+ years of experience working in a restaurant environment
- Proven track record of providing excellent customer service

Send CV with ALL attached qualifications and contactable references to: [email protected] or deliver to Urban Yard - Lusiwasi Road, Kalundu. 

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