Analyst BI and Reporting

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We’re Good Together

Here is an opportunity to work in a true pan African Company with increasing financial inclusion through entrepreneurship

We are hiring!


  • Provides robust Intelligence and business analytics to support Mobile Money commercial strategy;
  • Carry’s out comprehensive business and departmental reporting
  • Monitors and forecasts revenues and other KPIs to ensure that the business has clear visibility of how each revenue line/KPI is performing against budget
  • Supports MTN Zambia to improve data analytics competences and performs deep dive MoMo analytics to understand consumer usage behaviours
  • Supports MFS to conduct the business planning cycle
  • Participates and provides input into strategic meetings
  • Manages and resolves escalations that have impact on critical path of service delivery;
  • Escalates issues that will result in significant time, scope, employee/customer or cost impact if not resolved
  • Manages and provides solutions to issues that require formal resolution
  • Develops new KPIs to better track performance
  • Leverages international best practices and adapt to suit MTN environment
  • Explores innovative ways to automate reporting and analytics
  • Apply market research in an optimal way to add as much value as possible to other areas of the business
  • Proactive research and speedy communication of results and recommendations to the relevant areas to build a competitive advantage
  • Encourages continuous service improvements
  • Proactively seeks information on business issues, particularly outside the Products and Services function which may impact on the commercial department
  • Supports to develop business case for new products and services and provides detailed product revenue and subscriber forecast
  • Conducts post implementation review of product/ services and proposes actions to improve performance

Candidate Requirements

  • A degree in Statistics, Data Science, Computer Science, or related discipline and Masters is advantageous
  • Management Information Systems (MIS) or Business Intelligence experience of 2 years or more with at least 2 years in relevant sector/ industry
  • Worked across diverse cultures and geographies advantageous
  • Competencies in Pricing analytics and implementation, Business case development, Data mining and analytics among others.

Women are strongly encouraged to apply:

Please indicate the job title in the subject of your e-mail and use your full name and the job title you are applying for as the filename of your application. Application should consist of your letter and CV only, in a single document. Hand delivered applications will not be accepted.

Note: that only shortlisted candidates will be contacted.

Method of Application

Submit your CV and application on company website:

Application deadline
13 Apr 11:04
Email applications to
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