Knowledge Management Officer

Date:  03-Dec-2020

Location:   Flexible, Flexible

Company:  Plan International

The Organisation


Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls.


We believe in the power and potential of every child. But this is often suppressed by poverty, violence, exclusion and discrimination. And it’s girls who are most affected.


Working together with children, young people, our supporters and partners, we strive for a just world, tackling the root causes of the challenges facing girls and all vulnerable children.


We support children’s rights from birth until they reach adulthood. And we enable children to prepare for – and respond to – crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.


We have been building powerful partnerships for children for over 80 years, and are now active in more than 70 countries.



Since adopting our global strategy, 100 Million Reasons, our global work to advance children’s rights and equality for girls has had unprecedented impact. We have been transforming our operations at the Global Hub to be the best possible partner for the 8,000+ staff who work in our country offices, and working to become a more agile, efficient and accountable organization.


We have improved our mechanisms for collaboration, transparency and data-gathering. The transformation has also increased the number of decisions to be taken close to the point of impact and distributed power more widely throughout the organisation.


To bring about lasting change, we have to live our values. We are committed not simply to telling the world we are the go to organisation on girls’ rights, but to embedding justice and equality in all that we do.


Will you join us?



The Opportunity


Do you have a background in Knowledge Management? Know your way around SharePoint online?


Plan International is on the lookout for a Knowledge Management and SharePoint online expert to help us advance our Knowledge Management capabilities worldwide.


Sitting in the Internal Communications, Engagement and Knowledge Management Team, your work will focus on working with teams and departments across the organisation to help improve our information and knowledge management, with a particular focus on improving our SharePoint intranet.


Key responsibilities will include;

  • Acting as the focal point for content management and governance on Planet
  • Supporting departments and business units in cleaning, reviewing and updating their SharePoint content using the latest available technology.
  • Providing guidance and support to development partners or business users to assist their transition to new KM processes and ways of working either within the department or across the organisation.
  • Working with different parts of the organisation to bring Planet into line in terms of best practice with KM and Info Management and using the latest SharePoint designs
  • Supporting the development and implementation of operational performance measures to improve efficiency.


The Individual


With knowledge and experience of designing and creating SharePoint-based intranets you will have advanced expertise in the application of online information management (SharePoint) and collaboration (Workplace and Office 365 Teams) systems, including their analytics functions and survey tools. You will have a demonstrable level of expertise in the field of information management, knowledge management and/or organisational learning and an understanding of what good content looks like including visualisation of data and information.


Please visit this link for a full role profile:



Location: Global Hub in Woking UK or flexible where Plan International has a legal entity and the applicant has the pre-existing right to work. Those locations closest to the point of impact are preferred.

Type of Role: Permanent

Reports to: Head of Internal Communications and Engagement

Salary: We will be happy to disclose the salary and applicable benefits to applicants as part of this process, however, please kindly note that this will vary according to the location of the appointed candidate and therefore it is not possible to include full details here.

Closing Date: 2nd January 2021




Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.



Equality, diversity and inclusion is at the very heart of everything that Plan International stands for.


We want Plan International to reflect the diversity of the communities we work with, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.


Plan International is based on a culture of inclusivity and we strive to create a workplace environment that ensures every team, in every office, in every country, is rich in diverse people, thoughts, and ideas.


We foster an organisational culture that embraces our commitment to racial justice, gender equality, girls’ rights and inclusion.


Plan International believes that in a world where children face so many threats of harm, it is our duty to ensure that we, as an organisation, do everything we can to keep children safe. This means that we have particular responsibilities to children that we come into contact with and we must not contribute in any way to harming or placing children at risk.


A range of pre-employment checks will be undertaken in conformity with Plan International’s Safeguarding Children and Young People policy. Plan International also participates in the  Inter Agency Misconduct Disclosure Scheme.  In line with this scheme we will request information from applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

To apply for this job please visit .

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