Supervisor, Club Temp at First Quantum Minerals Ltd (FQM)

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  • Company: First Quantum Minerals Ltd (FQM)
  • Location: Zambia
  • State: Kalumbila
  • Job type: Full-Time
  • Job category: - Engineering Jobs in ZambiaFirst Quantum Minerals Ltd (FQM) Jobs in Zambia
Job Description

At First Quantum, we free the talent of our people by taking a very different approach which is underpinned by a very different, very definite culture – the “First Quantum Way”.

Working with us is not like working anywhere else, which is why we recruit people who will take a bolder, smarter approach to spot opportunities, solve problems and deliver results.

Our culture is all about encouraging you to think independently and to challenge convention to deliver the best result. That’s how we continue to achieve extraordinary things in extraordinary locations.

Job description:

Overall Job Purpose

To ensure smooth running of the restaurant and bar and ensure consistent provision of high quality clubhouse experiences to guests.

Specific Job Responsibilities

Oversee both bar and restaurant operations, including bar and wait staff Oversee staff’s compliance with all health code and sanitation requirements Provide exceptional customer service and lead staff to do the same Respond to customer complaints quickly and resolve them effectively Develop strategies for improving customers’ experiences Maintain inventory of all needed supplies Manage the work schedules of the restaurant and bar staff Work closely with the supervisor in coordinating special events and increasing revenues.

Job Specific Competencies

Ability to accommodate diverse clientele Excellent interpersonal skills for diplomatically handling staff and customers Cooperation and team working skills Ability to lead and motivate a team of staff Ability to cope under pressure in a fast-paced environment Good business awareness for achieving successful performance Strong written and oral communication skills for managing business administration and personnel matters Strong planning and organisational skills to run a streamlined operation Ability to work independently and make decisions confidently Problem-solving ability, to resolve issues as they arise Flexible and hands-on approach to work.

Key Job Attributes

Customer service orientation Good time management Strong leadership Dependability Initiative Attention to detail Analytical thinking

Experience and Qualifications required to perform in this job

At least 2 -3 years’ related work experience in a reputable organisation Full grade 12 school certificate. Tertiary qualification in hospitality or food and beverage management

Method of Application
Submit your CV and Application on Company Website : Click Here Closing Date : 7th May, 2022.