Senior Technical Officer – Capacity Development and Quality

Title: Senior Technical Officer, Capacity Development and Quality

Supervisor: Care and Treatment Lead

Location – Chipata

About FHI 360

FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, civil society, gender, youth, research and technology — creating a unique mix of capabilities to address today’s interrelated development challenges. FHI 360 serves more than 70 countries and all U.S. states and territories. We are currently seeking qualified candidates for the position of:  Senior Technical Officer, Capacity Development and Quality

Job Summary/Responsibilities

Senior Technical Officer, Capacity Development and Quality will work directly under the Care and Treatment Lead to enhance overall health systems and quality assurance/improvement for the PEPFAR/Centre for Disease Control (CDC) funded, FHI 360-led Technical Assistance (TA) Project to the Eastern Province Health Office (EPHO). S/he will assist in providing technical support to build capacity for quality services in all HIV Prevention, Care and Treatment services. S/he will support EPHO to deliver quality anti-retroviral therapy (ART) access and retention services in the province. S/he will use statistical analysis systems, such as other data analytics as appropriate to ensure respectful, responsible, responsive client experience.


Duties And Responsibilities

Collaborate with EPHO, DHOs and sub district Quality Improvement teams as well as supported facilities to develop and support QI strategies and approaches in line with project objectives and adhering to national QI principles Provide guidance to facility level CQI teams making sure that they are thoroughly familiar with idea conceptualization, root cause analysis, development of change ideas, implementation, monitoring and reporting to demonstrate evidence of improvement Participate in the design of QI projects, especially in the re-design of systems of care, and in focus areas related to HIV specific service delivery Review and improve technical strategies employed in under health systems segment of the project to ensure the project work plan is adhered to and implemented with measurable success through all the components Provide technical support to training curriculum needs development, assessment and monitoring tools development in all health service programs. Conducts clinical skills trainings (along with Ministry of Health Trainers) virtual and/or face-to-face training and on-site QI coaching and evaluation training sessions, workshops. Carrying out data analysis for decision-making: QA dashboard data analysis, using visualization software, to produce monthly and quarterly reports and to inform work plans. Identifying gaps in meeting the minimum service standards in service delivery and identifying sustainable, site-level driven program improvement solutions Participating in donor led Granular site management (GSM) and SIMS activities to supported sites and documenting findings and, working with facilities to develop remediation plans Keeping a library on innovative approaches, best practices, and evidence-based improvement strategies in form of case studies, success stories, abstracts, video clips in addition to the routine updates, quarterly and annual reports. Perform other duties as assigned.

Qualifications And Requirements

Master’s Degree in Public health or its International Equivalent Knowledge/Information Services, Communications, Education, Environment, Health, Behavioral, Life/Social Sciences International Development, Human Development or Related Field. Nurse, Clinical Officer, Medical Doctor or related qualification Advanced training in HIV Prevention, Clinical Care/ART and training in program management. Typically requires 5+ years of relevant experience in implementation of QI projects in the HIV/health services within a research environment. Articulate, professional and able to communicate in a clear, positive manner with clients and staff. Must be able to read, write and speak fluent English, also local languages. Knowledge in database maintenance, and patient-level databases is preferred. Experience must reflect the knowledge, skills and abilities listed above.

This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties.

FHI 360 is an equal opportunity and affirmative action employer. FHI 360 is an equal employment and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, disability, veteran status, genetic information or any other status or characteristic protected under applicable law.


Instructions For Submission Of Application Letters And CVs

Interested candidates can apply through FHI 360 career at https://www.fhi360.org/careers

The closing date for receiving applications is 26 January, 2021.

  • Please note that only shortlisted candidates will be contacted.

    This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

    FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

    FHI 360 fosters the strength and health of its workforce through a competitive benefits package , professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

    Please click here to continue searching FHI 360’s Career Portal.

To apply for this job please visit fhi.wd1.myworkdayjobs.com .

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