IT Technician job at Right to Care

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Vacancy title:
IT Technician

[ Type: FULL TIME , Industry: Health Care , Category: Computer & IT ]

Jobs at:

Right to Care

Deadline of this Job:
06 October 2021  

Duty Station:
Within Zambia , Lusaka , South - Central Africa

Summary
Date Posted: Tuesday, October 05, 2021 , Base Salary: Not Disclosed


JOB DETAILS:
Job title: IT Technician

About Us
Right to Care is at the vanguard in supporting and delivering prevention, care, and treatment services for HIV and associated diseases. We work with government and communities to find pioneering solutions to build and strengthening public healthcare.
We embrace a strong entrepreneurial culture and focuses on innovation and the use of technology to enhance services, address skills shortages, and deliver quality healthcare outcomes. Our areas of expertise include HIV and TB care and treatment, pharmacy automation, medical male circumcision, and cervical cancer diagnosis and treatment.
Right to Care Zambia has been awarded a five (5) year project funded by the USAID through the PEPFAR mechanism. The Maintained Epidemic Control of HIV (MECH) Project aims to reduce HIV mortality, morbidity and transmission by achieving the UNAIDS and PEPFAR goal of 95/95/95 HIV treatment coverage by providing comprehensive HIV Prevention, Care and Treatment maintenance services in Luapula, Northern and Muchinga provinces of Zambia. The MECH project will work closely with and in support of the Ministry of Health.

About The Position
Request to Hire Ref#: RTCZ21 – 113
Closing date: 6th October 2021
Location: Northern Province
Contract type: Fixed Term
Contract duration: Two (2) Years
Reporting to: Backoffice Engineer
Job grade: TBA
Contact Email: [email protected]

Minimum Required Qualifications and Experience:
• Diploma – Information Technology/IMIS or related field
• 1 year’ work experience with strong computer skills and the ability to troubleshoot and diagnose problems, familiarity with both PC and software, experience with network repairs and analysis, good customer service skills, ability to communicate effectively to help staff fix their issues
Desirable Qualifications and Experience:
• MCSE/CompTIA A+/Advanced Diploma in ICT
• 2 years’ work experience with strong computer skills and the ability to troubleshoot and diagnose problems, familiarity with both PC and software, experience with network repairs and analysis, good customer service skills, ability to communicate effectively to help staff fix their issues

Technical and Behavioural Competencies
• Confidence & Self Control
• Ethics and Integrity
• Initiative
• Planning and Organizing
• Professionalism

Key Performance Areas
• To provide a standard and effective software platform for end user operation which includes asset management
• To maintain an efficient electronic mail system that services company’s requirements
• To provide an efficient support service and call tracking system for the resolution of end user problems
• To secure information access and provide efficient and functional service for electronic communications
• To ensure that stable and reliable internet connection is always available
• To provide adequate protection and reduce the risk of data loss
• To ensure continued functionality and that the minimum downtime is experienced by all users
• To ensure that all printers are in good working condition and that toner is sufficient to avoid disruption of work
• To ensure that staff can communicate via emails and phone systems

Disclaimer
By applying for the above-mentioned position, you consent to Right to Care to conduct qualification, ID, criminal and reference checks (internal and external) which forms part of the Company’s recruitment policy and procedure. Should you not receive a response to your application from Right to Care within one month of this advert being placed, kindly consider your application as being unsuccessful.
Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process. Right to Care reserves the right to withdraw the vacancy at any time for whatever reason.
Right to Care is an equal opportunity affirmative action employer. The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities Employer, we actively encourage and welcome people with various disabilities to apply.

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

 

Job application procedure
To apply for this job email your details to [email protected]

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