- Company: Bank of Zambia
- Location: Zambia
- State: Zambia
- Job type: Full-Time
- Job category: Banking Jobs in Zambia
To design and implement manage network infrastructure services (LANs/WANs, voice and security networks) and end-user customer support services in order to ensure reliable and quality service delivery that enable delivery of the Bank’s objectives.
• Manage network projects from planning, designing and instantiation to completion. • Implement a technology infrastructure plan. • Install, support, and maintain routers, switches, firewalls, VPNs and load balancers in an enterprise wide area networks. • Maintain an accurate record of all configurations and significant changes affecting the network in order to ensure accountability, reliability and availability of network services. • Implement plans for preventive maintenance of all network resources in order to maintain network health and integrity. • Continuously monitor, measure, and report on network security vulnerability, availability, performance and capacity and generate improvement plans for management actions and decisions. • Implement infrastructure resource protection and availability measures. • Conduct research into existing and emerging ICT infrastructure technologies, standards and regulations and make recommendations for management decisions. • Supervise the work of the Network Support Engineer and provide technical direction, training and mentorship • Provide input into the preparation of various management reports for management information and decision making. • Perform after-hours change implementations as required.
Qualifications and Experience
• BSc /BEng in Computer Science or Computer Engineering; or equivalent • 3 years relevant experience • Grade 12 School Certificate with five (5) ‘O’ Levels (Credit or better)
Key Knowledge and Attributes
• Knowledge of ICT service management best practices • Experience with network design and network security management • Experience with Enterasys and/or Cisco network hardware and software(CCNA or better preferred) • Experience with Netapp SAN/NAS technologies. • Project team player • Effective interpersonal and customer service skills • Strong technical writing and presentation skills • Good project management • Good interpersonal relations