Assistant Lab Operations Manager. Ref No. AM/LB/12/01/2021

Reports to Lab Operations Manager. The incumbent is responsible for coordinating an effective, efficient and systematic process of building and improving technical and performance capacities of the laboratory technical staff in particular and other functional staff involved in production activities of the laboratory. Works closely with the QA/QC Manager and the QA/QC team in coordinating and monitoring laboratory quality management system in the entire lab. He/She ensures that research protocols are monitored on a regular basis and corrective measures implemented in a timely manner.

Main duties

  • Responsible for effective and efficient testing for all specimen at all benches/ departments assigned to him/her.
  • Tests samples routinely on all benches and support Lab Bench / Department supervisors to meet all lab testing requirements.
  • Provides mentorship and technical support to laboratory personnel and evaluate the effectiveness of the mentorship through continuous monitoring of performance.
  • Ensure the competence assessment plan is effectively implemented and that all supporting documentation is on respective personnel files.
  • Develops orientation and training plans for new staff, students ,fellows and clients based on requested needs.
  • Prepares the central laboratory and satellite laboratories for both internal and external audits
  • Monitors turn around time (TAT) of all laboratory tests and communicate with respective clients whenever delays are expected.
  • Ensures that sample rejections, samples received, critical results are monitored on a daily basis and reported to the Operations Manager.
  • Compiles equipment functionality statistics for all laboratory equipment on a weekly basis and report to the Operations Manager.
  • Ensures proper adherence to protocols of the Lab and of the study at all times.
  • Performs data quality checks into Lab information Management System (LIMS), Laboratory Data Management System (LDMS) and maintain written or computerized record keeping, production and filing of clinical reports.
  • Performs quality checks on all lab research related activities and works with the QA/QC Manager to prepare for all laboratory audits.
  • Ensures that all internal and external QC tests as requested by procedures and scheduled EQA programs are performed as per requirement.


  • Full Grade 12 Certificate
  • Degree in Biomedical sciences
  • At least 6 years’ experience as Biomedical Scientist with at least 3 years of the 6 years working in a medical laboratory with a competent QMS programs. At least 2 years of prior management responsibilities is required
  • Knowledge and implementation of ISO 15189 standard and GCLP guidelines is required. Knowledge of other standards e.g. CAP, ISO 17025 also applies
  • Registration with Health Professions Council of Zambia and Possession of a Valid Practicing License is a requirement
  • Experience with internal and proven records of external auditing in Medical Laboratories will be an added advantage.
  • Master of Science Biomedical sciences or a similar qualification in a related subject will be an added advantage.
  • Internal audit training by a reputable QMS regulatory organization is an added advantage.
  • Prior knowledge and work with NIH and DAIDS Network research protocols is desirable.

Suitably qualified candidates are invited to apply; however only shortlisted candidates will be contacted. Please send application letter and detailed CV quoting Reference Number and day-time telephone number to CIDRZ but the letter should be addressed to;

Method of Application

Suitably qualified candidates are invited to apply; however only shortlisted candidates will be contacted. Please send application letter and detailed CV quoting Reference Number and day-time telephone number to CIDRZ but the letter should be addressed to;

CIDRZ Human Resources Director,

PO Box 34681,



NOTE: Hard copy applications will NOT be accept

Application deadline
28 Jan 12:25
Email applications to
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